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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Educate tourism workers on sustainable tourism and how to be mindful about locals and the environment. (April, 2020)
What I love about traveling is not the destination itself, but the feeling during the trip as well as the people you travel with. Although I visited some destinations several times, each time it was different. Friends, the time spent with them and the anecdotes that remain are what I love the most about every trip. (May, 2020)
Crisis, competition, climate change, how to apply sustainability to a already developed mountain destination. (April, 2020)
That mass tourism and destruction of tourism destinations and local communities will occur again. (April, 2020)
Certainly all tourism stakeholders can use this time spent at home to work. Tourism, as a labor-intensive industry, does not allow us during the peak season to do all the work we might want. E.g. Check your own website (spelling errors, speed, analytics, SEO, functionality, ease of use, customization for phones,…) (April, 2020)
Usually local operators have partnerships with other local operators - we stick together and support each other. This is true in the Northwest Territories, Canada. (April, 2020)
Information. Lots of information. We need to know what we can do to improve the situation and to help other people. (June, 2020)
For the individual properties, it came down to providing refunds and vouchers for another stay to guests who had already booked for the next few months, as we know they won't be allowed to come stay due to state laws. As a company, we want to keep our employees safe and healthy as well, so telling the ones who can work to work from home. Keeping honest and open communication between the higher-ups and the employees about the status of the company, their working timeline, and honestly anything they have questions and concerns about. (April, 2020)
Some companies, especially in the medical and hygiene sector, have certainly been able to use the pandemic to their advantage. (October, 2020)
Thank you that you are giving us the possibility to share our own ideas with the world. (November, 2020)