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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
I think it is insane that you have to pay over €90 to get tested for COVID 19. There are a lot of people who cannot afford it especially when they were put on "Kurzarbeit" or lost their job. I think everyone should be able to get tested for free. (June, 2020)
Freedom, openness, tolerance, globalization, (May, 2020)
All is limited, but possible. (November, 2020)
Tourism will change but we don’t for sure know how and people won’t have enough spare income to afford trips and vacations. This will impact my employees and myself for longer than the pandemic and I am not sure how I can safe my employees positions (May, 2020)
Tourism flows should be reorganized within the accommodation infrastructure. A new infrastructure with external access for each room could be (re)built. The idea is not new, but from my point of view this kind of hotel was not sought in its true value, which is obvious after the pandemic: less risk of catching a virus. (July, 2020)
Organization of private tours, where we follow all health&safety recommendations. Hotel reservation, travel recommendations, organization of "self drive" tour. (July, 2020)
I am good for now beacause of state financial aid for tourist bussineses. (October, 2020)
Take care of your employees, customers, and business partners, foster an atmosphere of trust and use the time to foster a growth mindset as well as offer (cross-)trainings, webinars, explore ideas of your employees (May, 2020)
Assistance with tourist vouchers only to accommodation facility. Travel agencies were largely excluded because hoteliers do not confirm shared reservations. (July, 2020)
I am really curios about how the Covid-19 pandemic will change our world and our society. I think we can learn a lot of things from the crisis and reorient new. But I am also concerned about how the world will change and which developments are going to happen in the future. I hope people think careful and learn from the crisis. (June, 2020)