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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Im concerned that i will lose my dream job at Marriott because of it. (April, 2020)
Tourism for me means the following:
T-ravel with passion
O-rganization
U-niqueness and appreciation of different tourism destinations and offers
R-espect for other cultures and mentalities.
I-nteractions with people all over the world
S-ightseeing
M-ake experiences (October, 2020)
As a current employee in the hospitality industry, I have been forced to stop working due to the coronavirus. I was working to complete my field study at the Inn at Virginia Tech, which I was enjoying so much. Now due to the virus, I am no longer able to work and I am unsure whether I will be able to return to work in the future. (April, 2020)
That nobody learns anything from this situation and no improvements are made in any economic area. (April, 2020)
After the lockdown (May 2020) all restaurant and hotels got the confirmation that the can re-open. Some restaurants/hotels did it really well, with new offers, cool projects, mini events, new decorations.. And the other restaurants/hotels did it like before.
If you want to be good, you have to come up with new ideas, new projects, something unique,...
For some companies, the sales revenue were higher than before the corona crisis - because of new ideas, new projects,... (October, 2020)
I am availible if people want to talk - wheter they have troubles accepting these new situation. (March, 2020)
Government help, compensation for cancelled events, financial support for digital transformation. (April, 2020)
A very cool best practice I found is placed in Alta Badia. In this summer every hut and restaurant in the mountains is offering the possibility to take away the lunch in a picnic basket. With this service, you don't have to sit down on a table but you can join your meal on a meadow. (June, 2020)
Global airlines and hotels holding back payments or only providing credits to customers, yet laying people off, and seeking bailouts. (April, 2020)
I think that the fact tourism is highly affected is not that big of the problem. Yes it’s true that people won’t travel during the epidemic, but when everything is over, people will travel again, they won’t just stop. Maybe this is a great chance for everybody to see how much we all can do to help restore Earth, not just in tourism, but in the whole industry sector. (March, 2020)