The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
OTHER / SPOTTED
As tourism has stopped, I believe there is plenty of stakeholders that would agree to take Zoom meetings with students. We could then talk about their challenges, and try to innovate their processes for the future. (April, 2020)
Student
Slovenia
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
Life. Bussines. (April, 2020)
Tourism business representative
Slovenia
CHALLENGES
We are trying to figure out, what kind of tourist are there going to be after the COVID-19. How can we address them?
How can we make our business stable?
How to connect with other regional stakeholders to be more stable and present in future market? (April, 2020)
Tourism business representative
Slovenia
CONCERNS
Travelling becomes very high risk for health. (May, 2020)
Tourist
China
IDEAS
I want hotel companies such as Wyndham, Hilton, and Marriott to start implementing their brand standard cleaning techniques for this virus (maybe even an industry-standard if feasible). The procedure for cleaning guest rooms may have to change. Rather than going with the current method of cleaning one room at a time, It would be feasible first to remove dirty linens and trash from all dirty rooms first. After housekeepers should wipe all surfaces with disinfectant chemicals and then move onto the bathroom to disinfect all areas (including the shower). Rigorous cleaning techniques need to be in place now, more significant than ever before. Housekeepers should then wash their hands accordingly before touching the clean linen and placing them in the guest rooms. I believe employees should have gloves and a face mask at all times. A more extreme but cautious requirement would be for employees to wash their hands every hour on the clock, whether they just washed their hands or not, a fixed element. (March, 2020)
Tourism business representative
United States
I CAN OFFER
Social (online) support! As mentioned previously, providing social interaction through technology and media platforms greatly helps and keeps everyones mind busy while providing social interaction to ease the lockdown induced loneliness. I would also be able to provide the resource of shopping for the elderly in my community, which I have done twice this previous month, in order to allow the elderly to stay home and get safely delivered food and not have to possible expose themselves to the virus. Anything we can do to help everyone struggling to get through this time. (April, 2020)
Student
United States
I NEED
Resources for online marketing and website redesign. (July, 2020)
Tourism business representative
Slovenia
SOLUTIONS
Building accommodation infrastructure for which the access is designed to be separate for each room, precisely to avoid the common closed spaces. (July, 2020)
Tourism business representative
Romania
EXPLOITATION
The protests of stay in place orders. (April, 2020)
Student
United States
OTHER / SPOTTED
Maybe finding financial solutions or funds for those who are now in existential crisis. I also think everyone who is working in culture sector or any other art branch is fearful of the future situation. I think we should really support those and find a way to make their lives easier. After all, art is what define us, makes us humans. (April, 2020)
