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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Means broden horizons, giving experiences, generating new knowledge. (April, 2020)
A job I do with pleasure. (July, 2020)
A complete drop in sales. (August, 2020)
The struggle many face either because they become so dependent on travelling (for ex. bloggers, vlogers etc) or because of it (people in small places that have no other means to survive, or have forgotten the struggles of life because tourism was the easiest thing to do).
The idea that nothing will be the same "easy" as before.. The idea of adapting, inovation...the idea of not knowing what will happen. (April, 2020)
Country should provide more support for all tourism related companies in this times.
Tourism should open only when the science could confirm we are ready till that time support for tourism industry from countrys - in this time I think it is more important to wait and not to make long time damage if we open tourism too soon. (April, 2020)
The best resource I can offer to others is the power to brainstorm new ideas to improve the service processes in our tourism facilities. Just with a lot of innovation and new ways of service it is possible to reach the end with a success and not become a victim of it. (June, 2020)
A list of companies in the tourism industry that are hiring. What companies are going to be looking for employees once things start to pick up again and what companies are no longer going to be able to stay in business due to lost revenues during this time. (April, 2020)
Review how a fine dining restaurant rely on their sense of quality and care to give confidence e.g. Aimsir 2 Michelan Star Restaurant www.aimsir.ie (May, 2020)
I think it is insane that you have to pay over €90 to get tested for COVID 19. There are a lot of people who cannot afford it especially when they were put on "Kurzarbeit" or lost their job. I think everyone should be able to get tested for free. (June, 2020)
Home entertainment by the hand of tourism enterprises
This article explains that many tourism enterprises are keeping the contact with their clients, creating activities for kids and adults to help them go through these hard quarantine times. But, why do they do it if it is not their job?
The idea is keep in touch with the clients, even if they are not going to book anything with them right now, to remind clients that they will still be there when the things get stabilized, clients will remember them and start booking again. It is a long view strategy, but I think it is a smart movement from tourism enterprises instead of being just observers of the disaster.
See the original file here: https://www.hosteltur.com/135925_entretenimiento-en-casa-de-la-mano-de-las-empresas-turisticas.html (April, 2020)