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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
https://www.wunderpen.com/ - we sent some letters in the name of our hoteliers and it boomed. The guest wrote personal answers and were very happy. (June, 2020)
Passion and exploring the life from all angles. (November, 2020)
Interacting with guests and other employees without social distancing efforts in place due to it being a workplace. It is physically impossible to check a guest in with being six feet away from them. Also, housekeepers need their list updated and need to be handed lists and other items. Common items like hand sanitizer seem to always go "missing" when placed into the lobby. Guests always steal the hand sanitizer bottles within the lobby, which is another major challenge we face with the shortage. (April, 2020)
The ability of tourism organisations to create systems that will deliver a safe and satisfying tourism experience. (May, 2020)
In March, the world stopped. After five months, we must not allow this to happen again. We need to learn to live with the virus. In the first wave, hospitals feared they would run out of beds - Why not turn a hotel that is not in an interesting tourist location and currently does not receive guests into a quarantine area for people infected with the covid virus? (September, 2020)
Knowledge from being a general manager in a huge hostel. Project Management in a digital association. Online Marketing. Connecting technologies and trends to use them for business models for growth strategies. Motivation, enthusiasm and a "never give up, your survival is just an idea away" mentality! (May, 2020)
Training of risk management & crisis management in hospitality industry. (April, 2020)
Online wine degustations. (April, 2020)
Criminals phishing company details to claim subsidies entitled for small businesses in various states of Germany. (May, 2020)
We need an organization that will promote international travel. I think people will have a fear of traveling for a long time. (August, 2020)