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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
When will hospitality pick up again and what is going to make people feel safe about traveling. If we are able to flatten the curve by people staying inside how will we know this won't happen again. I feel hotels, cruise ships and restaurants are going to have to do a lot of marketing and convincing to put faith back in people it is safe to stay and eat in their establishments. Additionally, with so many people losing their jobs and incomes being low even once it is safe to travel and explore when will people have the extra funds to do so. (April, 2020)
Tourism has been my job and survival for the last 30 years. This is my way of life. (July, 2020)
A virtual meeting/webinar is the future trend for the convention/conference business. Event organizers may suffer revenue loss as these days "on-the-spot" meetings are not as popular as they were in the past. (April, 2020)
Constant cancellations, changed mode of travel. (July, 2020)
Hotels should offer COVID-19 packages for an additional fee that includes small packages of disinfectant wipes, small hand sanitizer bottles, and even alcohol wipes. This may create additional revenue and help guests reassure their safety. (April, 2020)
As a tourism student, I can currently contribute to the renovation of tourism by helping with various tourism-related projects where I feel I can contribute. (April, 2020)
We need a virus vaccine as soon as possible. We need to stop the spread of the virus so that we can travel and live as we once did. (August, 2020)
Review how a fine dining restaurant rely on their sense of quality and care to give confidence e.g. Aimsir 2 Michelan Star Restaurant www.aimsir.ie (May, 2020)
The protests of stay in place orders. (April, 2020)
Prepare for the opening: prepare a protocol. How will you welcome your guests tomorrow; which standards will you have to follow to guarantee safety; how will you adapt to the »new reality«; where will you put the hand disinfection gel? These are some questions to answer to make feel the guest secure and safety at your place. (April, 2020)