The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
CONCERNS
Hotel and hospitality businesses do not have the cash flow to continue before the pandemic is over. I expect many to go out of business. This is terrible for existing stakeholders and may potentially be opportunity for newcomers. (April, 2020)
Student
Japan
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
I can't describe tourism just with one word, for me its very complex and not all about a business sector. As I'm from Austria, I know that tourism is one of the biggest player in our country and we couldn't live this comfortable life without all the tourists that are visiting us during the year. But at the same time I'm a tourist as well, when I visit other countries or cities, so I can see both sites and think in a world like this we all know both sites and we barely think about the consequences we cause, by traveling this much and "fast". To cut a long story short, tourism means freedom to me but in the same way it can stress me out, as I'm living in Vienna with a lot of ignorance tourists all day long. (October, 2020)
Student
Austria
CHALLENGES
Deciding which hotel is clean and COVID-19 free is a big decision when deciding where to stay for work during this outbreak. Numerous employers still need their employees to travel for their job, while it may not have to be through airlines, traveling involves the need to stay somewhere for a short period of time. (April, 2020)
Tourist
United States
CONCERNS
I’m a bit scared that even after the pandemic some people might find socializing, especially with foreigners, a little off putting. So my main concern is not being able to experience the social life of a city in its full glory, when people aren’t afraid of human contact and getting to know travelers. (April, 2020)
Student
Slovenia
IDEAS
To have other types of travel... say, using VR. (May, 2020)
Tourist
China
I CAN OFFER
I do not have any resources at the moment, as I do not see adequate resources in this situation to save tourism. (July, 2020)
Tourism employee
Slovenia
I NEED
Open borders for travel. Accurate and up-to-date information on new epicenters of infections. (August, 2020)
Tourism employee
Slovenia
SOLUTIONS
Not specifically, but it's crucial to use the right psychological procedures (right words, slogans, music, messages) in marketing purposes. The goal of that would be managing crowds of people (tourists) in order to diminish their anxiety, fear of other people and travelling around. (April, 2020)
Student
Slovenia
EXPLOITATION
Criminals phishing company details to claim subsidies entitled for small businesses in various states of Germany. (May, 2020)
Researcher, academic
Germany
OTHER / SPOTTED
I am really liking the idea about starting over in the field of tourism. I think it's a great idea because the tourism industry has been doing amazing so far for many years and had a lot of profit from different airline companies bringing bilions every year and so on, but I still think that with starting all over we could do even better and make tourism industry better than ever. (March, 2020)
