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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
After the Virus: 10 Consumer Trends for a Post-Coronavirus World
Article presents 10 new trends and innovations in the world, which can make great changes and boom also in the tourism affected by covid-19. As examples it can be virtual experience economy, virtual companions, ambient wellness, or assisted development.
https://skift.com/2020/03/17/after-the-virus-10-consumer-trends-for-a-post-coronavirus-world/ (April, 2020)
Tourism for me means travelling to foreign or well-know places, where I can relax and unwind to forget the everyday life. (October, 2020)
In my opinion the biggest challenge will be how to alleviate the deep grounded fear that is right now in people and how to persuade them that the world is still safe place for travelling and that other people are not threat anymore. The political measures and role of media are going to be the two mayor factors that will either encourage people to be positive or negative, pesimistic. They will either encourage people to go back to before established travelling routines and continue their lives or block them with reporting just negative news, as the media is doing right now globally. (April, 2020)
With the current situation, concerns certainly come. I am most concerned about how the tourism industry will recover from the current situation, as COVID-19 has hit the tourism sector the hardest. As a tourism student, I am worried about getting a job during and after my studies. I am also concerned that tourism companies will not allow students to gain corporate experience. At the same time, I am concerned about the direction in which tourism will develop. Whether we will be able to decrease the negative effects of tourism after the epidemic and also if we can develop tourism into a responsible industry. (April, 2020)
Hotels should offer COVID-19 packages for an additional fee that includes small packages of disinfectant wipes, small hand sanitizer bottles, and even alcohol wipes. This may create additional revenue and help guests reassure their safety. (April, 2020)
humor (April, 2020)
Surveys, how to apply sustainability in a ski resort. (April, 2020)
Offering alternative future dates later this year and then next year instead of automatically accepting a cancellation. (May, 2020)
Global airlines and hotels holding back payments or only providing credits to customers, yet laying people off, and seeking bailouts. (April, 2020)
I think that the fact tourism is highly affected is not that big of the problem. Yes it’s true that people won’t travel during the epidemic, but when everything is over, people will travel again, they won’t just stop. Maybe this is a great chance for everybody to see how much we all can do to help restore Earth, not just in tourism, but in the whole industry sector. (March, 2020)