TOURISM MEANS

Tourism service activities a small part of our offer, but are a nice complement to our primary activity (cheesmaking). (May, 2020)

Tourism business representative

Slovenia

CHALLENGES

Tourism is an extremely sensitive activity, which is affected by various phenomena: natural disasters, weather influences, unfavorable political situations, religious tensions, pandemics, epidemics. Therefore, it is necessary to constantly adapt in this industry, which is easier in smaller tourism companies. (August, 2020)

Tourism employee

Slovenia

CONCERNS

As a single female traveller I am concerned about my safety even more in times like this. I usually like to travel to different places that involve staying in hostels and using local public transportation. I am not very likely to travel to a far off destination this year (and maybe not next year either, depending on the availability of a vaccination). My next "big" trip will definitely involve either a tour operator (additional safety net) or visiting friends abroad who have a local network and can help out in case this would be needed. Hearing news about people in hostels being stopped from going out by the police is very scary and I do not want to have to experience this. I nonetheless would not book an all-inclusive hotel stay either though. (April, 2020)

Tourist

Germany

IDEAS

I want hotel companies such as Wyndham, Hilton, and Marriott to start implementing their brand standard cleaning techniques for this virus (maybe even an industry-standard if feasible). The procedure for cleaning guest rooms may have to change. Rather than going with the current method of cleaning one room at a time, It would be feasible first to remove dirty linens and trash from all dirty rooms first. After housekeepers should wipe all surfaces with disinfectant chemicals and then move onto the bathroom to disinfect all areas (including the shower). Rigorous cleaning techniques need to be in place now, more significant than ever before. Housekeepers should then wash their hands accordingly before touching the clean linen and placing them in the guest rooms. I believe employees should have gloves and a face mask at all times. A more extreme but cautious requirement would be for employees to wash their hands every hour on the clock, whether they just washed their hands or not, a fixed element. (March, 2020)

Tourism business representative

United States

I CAN OFFER

Our metodology for marketing is based on customer typologies, personas. We work a lot with models that combine the destination's resources and products with the personas that can be relevant for the destination. We also have resources regarding sustainability issues and culturally sensitivity in tourism, as we work a lot with Sami tourism. (May, 2020)

Tourism or convention office, event organizer

Norway

I NEED

Information. Lots of information. We need to know what we can do to improve the situation and to help other people. (June, 2020)

Student

Italy

SOLUTIONS

This is the first time we have found ourselves in such a crisis, so we do not know the solution and good practices. (September, 2020)

Tourism employee

Slovenia

EXPLOITATION

Lots of people lose their jobs do to this crisis. Employees have to get rid of a lot of job places because they need to safe money and the people who are still working for this company get less paid than before. Lots of employees in Austria exploited the "Kurzarbeit" because they got money from the government but the workers in this company still worked the same amount of hours than before, but they got less income. (October, 2020)

Student

Austria

OTHER / SPOTTED

After the Virus: 10 Consumer Trends for a Post-Coronavirus World

Article presents 10 new trends and innovations in the world, which can make great changes and boom also in the tourism affected by covid-19. As examples it can be virtual experience economy, virtual companions, ambient wellness, or assisted development.

https://skift.com/2020/03/17/after-the-virus-10-consumer-trends-for-a-post-coronavirus-world/ (April, 2020)

Student

Czech Republic