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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Family, friends, support, fondness, job. (October, 2020)
I can't imagine my life without tourism. It is my work, passion and joy. (July, 2020)
A complete stop of all the work iniciatives we have been discussing with private tourism companies regarding their events, new business ventures or just plain marketing activities. (March, 2020)
That nobody learns anything from this situation and no improvements are made in any economic area. (April, 2020)
Some ideas I have during this time are using media platforms to engage like groups who are in the same situation. Such as making a blog or page for graduating seniors, college students, unemployed of different age ranges, employers in hospitality etc... This way, we can get a group mind to best figure how to navigate the challenges each unique group is experiencing, while also acting as a social outlet providing much needed human interaction. This would help better everyone as whole, and is similar to what Tourism From Zero is doing right now, except all submissions/discussions would be open to the public. (April, 2020)
I work in the hotel management in a luxury castle. There we can provide our guests the maximum comfort with a 8 ha garden (and we only have 25 rooms/suits) so it is perfect for guests, who want a short break from there everyday life, who wants to relaxe, who wants to enjoy the nature.
So nowadays it is necessary to provide your guests everything they want. That they leave your hotel with a smile. (October, 2020)
We do not need special resources, only normal conditions that will allow travel. (August, 2020)
Offering alternative future dates later this year and then next year instead of automatically accepting a cancellation. (May, 2020)
Travel companies not allowing for partial or full refunds. It is not as if people wanted to cancel their travel and we cannot deter people from traveling in the future by souring their present experiences. (March, 2020)
After the Virus: 10 Consumer Trends for a Post-Coronavirus World
Article presents 10 new trends and innovations in the world, which can make great changes and boom also in the tourism affected by covid-19. As examples it can be virtual experience economy, virtual companions, ambient wellness, or assisted development.
https://skift.com/2020/03/17/after-the-virus-10-consumer-trends-for-a-post-coronavirus-world/ (April, 2020)