The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
I NEED
Cheap credit with low or no participation of own money, funding for tourism developement, higher value of 'de minimis' for one company, more help from NTO to promote out destination. (May, 2020)
Tourism business representative
Slovenia
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
A chance to learn about new things, meet new people, see different way of living and find a new part of yourself. (May, 2020)
Student
Slovenia
CHALLENGES
Due to limitations resulting from the spread of the coronavirus, we made only two trips this year. We had to postpone other trips to next year. Part of the employees are still at home waiting for work. (August, 2020)
Tourism employee
Slovenia
CONCERNS
My biggest concern is whether I will be able to find a job after college. Everybody knows that the hospitality industry is one of the main industry's that is feeling the effects of COVID-19. I am really worried that as a graduating senior that I will have a tough time finding a job when the economy is in a recession. The uncertainty of this virus has forced the hospitality industry into a hiring freeze. Due to this I am unsure how long it will take me to find a job after I graduate this May. (April, 2020)
Student
United States
IDEAS
Each stakeholder will need to devise his own communication tactics. The key is to recognize when consumers will enter into daydreaming about holidays phase. As long as the media dominates with posts about the corona virus, consumers will find it difficult to get their thoughts on the holidays. So it is crucial that the situation is monitored daily, prepare a plan and activate it as we begin to arrive at (new) normality. (April, 2020)
Student
Slovenia
I CAN OFFER
I work in the hotel management in a luxury castle. There we can provide our guests the maximum comfort with a 8 ha garden (and we only have 25 rooms/suits) so it is perfect for guests, who want a short break from there everyday life, who wants to relaxe, who wants to enjoy the nature.
So nowadays it is necessary to provide your guests everything they want. That they leave your hotel with a smile. (October, 2020)
Student
Austria
I NEED
Up to date news in the industry, also some news related to employment/replacement (May, 2020)
Student
United Kingdom
SOLUTIONS
Building accommodation infrastructure for which the access is designed to be separate for each room, precisely to avoid the common closed spaces. (July, 2020)
Tourism business representative
Romania
EXPLOITATION
Lots of people lose their jobs do to this crisis. Employees have to get rid of a lot of job places because they need to safe money and the people who are still working for this company get less paid than before. Lots of employees in Austria exploited the "Kurzarbeit" because they got money from the government but the workers in this company still worked the same amount of hours than before, but they got less income. (October, 2020)
Student
Austria
OTHER / SPOTTED
Don't spend this time stressing but building the future plans and gaining new knowledge that will be useful in the next few years. (April, 2020)
