Latest news:
The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
It's been about 30 years since I started this job. I have experienced the collapse of the Internet bubble, the Lehman shock, the Great East Japan Earthquake, and so on. Marketing techniques such as sales measures, cost control, and attracting customers during these times are the know-how of tourism that cannot be learned in normal times. (June, 2020)
The thing I love the most about travelling is how it changes your perspective on life. Every place, every person and every experience changes you a little bit and affects the way you look at yourself and at others. It is probably one of the best and most effective ways to learn more about yourself and where you come from. (June, 2020)
We have significantly less work, so many employees have been waiting for work at home for almost half a year. (September, 2020)
I am concerned for my housekeepers and frontline staff safety and health. They will be interacting with guests that could be sick or cleaning rooms that could contain the COVID-19 virus. Employee safety is a must, and with this face mask shortage prioritizing medical facilities, hotel owners have no priority to receive this essential item to keep frontline employees healthy. (March, 2020)
Holidays should be repositioned as a big deal, something meaningful and highly valued and also carefully planned with consideration for environmental ressources and human concerns. We would think more about what we really want for our money. Most people buy far too many things they don’t need, including myself! (May, 2020)
The local knowledge, for hiking in the surrounding mountains. I can show beautiful little places in nature to relax. (June, 2020)
We do not need special resources, only normal conditions that will allow travel. (August, 2020)
The tourism sector has been hit very hard by the pandemic. The following article might provide some light for the tourism sector, in these dark times: https://www.plugandplaytechcenter.com/resources/impact-covid-19-travel-hospitality-industry-and-6-startups-can-help/ (June, 2020)
Assistance with tourist vouchers only to accommodation facility. Travel agencies were largely excluded because hoteliers do not confirm shared reservations. (July, 2020)
Don't spend this time stressing but building the future plans and gaining new knowledge that will be useful in the next few years. (April, 2020)