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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Campaigns with providers through social media, radio... We are contecting providers in the some field (restaurants / sport activities / local food & prodacts) and making separate campaigns. To help them and support them in this period and also to share interesting experiences in our destination and ideas to the time after covid19. We are including sustainability and green solutions. Strengthen on the domestic market. (April, 2020)
The thing I love the most about travelling is how it changes your perspective on life. Every place, every person and every experience changes you a little bit and affects the way you look at yourself and at others. It is probably one of the best and most effective ways to learn more about yourself and where you come from. (June, 2020)
Crisis, competition, climate change, how to apply sustainability to a already developed mountain destination. (April, 2020)
Although Covid-19 is likely the biggest global crisis since the second world war, it is still dwarfed in the long term by climate change. Yet the two problems have suggestive similarities. Both will require unusual levels of global cooperation. Both demand changes in behaviour today in the name of reducing suffering tomorrow. (April, 2020)
Currently only thinking how to save the company before bankrupt. Maybe focusing to domestic market with attractive offers, packages in connection with local agencies. Focusing to some other markets, which were not before main markets for our city. Offer full digital support to customers on your own websites and other digital resources. (April, 2020)
Knowledge from being a general manager in a huge hostel. Project Management in a digital association. Online Marketing. Connecting technologies and trends to use them for business models for growth strategies. Motivation, enthusiasm and a "never give up, your survival is just an idea away" mentality! (May, 2020)
I think our company needs a good and positive employee force, including maintaining good HR practices and encouragement to give employees. Personally, the company also needs a plan from our boss going forward (as hard and uncertain as the world is making that on him). (April, 2020)
Protect the resource at all costs. If communities and the attraction (I'm thinking here wildlife) isn't benefiting then it's time to re-consider new options. (April, 2020)
The protests of stay in place orders. (April, 2020)
Whilst this is major setback for tourism as we know it and many businesses will suffer as a result, I at least hope this will present an opportunity for the industry to change for the better. A more sustainable approach to tourism is needed, perhaps this will kick start it. (May, 2020)