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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
We are going to focus on local/regional tourists.
People are going to want more sincere/personal contact in this new sterile world.
Our destination is going to gain from the crisis and become an niche destination for aero tourists, since we have a small, not very frequent airport :D (April, 2020)
Tourism became life for me about five years ago. When I started my journey as a tour guide, I gave up a lot. The main guideline was that I like to travel, research and share all the acquired knowledge with guests in Slovenia, Europe and around the world. I think we are slowly growing over the years and adding chapters step by step to our tourism career. (July, 2020)
Working on- line, managing family and work and housework at the same time, finding germ-free shopping solutions; anxiety. (May, 2020)
- That a lot of small businesses will die
- That a lot of people will loose their jobs
- A financial crisis in Austria
- That a lot of people can't go to funerals, can't visit their family members in hospitals
- That a lot of women get victims of domestic violence (October, 2020)
Each stakeholder will need to devise his own communication tactics. The key is to recognize when consumers will enter into daydreaming about holidays phase. As long as the media dominates with posts about the corona virus, consumers will find it difficult to get their thoughts on the holidays. So it is crucial that the situation is monitored daily, prepare a plan and activate it as we begin to arrive at (new) normality. (April, 2020)
Knowledge from being a general manager in a huge hostel. Project Management in a digital association. Online Marketing. Connecting technologies and trends to use them for business models for growth strategies. Motivation, enthusiasm and a "never give up, your survival is just an idea away" mentality! (May, 2020)
Up to date news in the industry, also some news related to employment/replacement (May, 2020)
https://www.wunderpen.com/ - we sent some letters in the name of our hoteliers and it boomed. The guest wrote personal answers and were very happy. (June, 2020)
https://www.ft.com/content/19d90308-6858-11ea-a3c9-1fe6fedcca75 - link to the article written by Yuval Noah Harari that I find curious, as it opens many cotroversial questions and dilemas for the future - as the author states amongst other emphases - a shift from “over the skin” to “under the skin” surveillance, with the use od biometric data. (April, 2020)
This article forecasts on how tourism lies in the future due to the Covid19 pandemic.
To support their tourism sectors, the article highlights that in essence, domestic travel and tourism will be expected to substitute foreign tourism demand. Additionally, the governments will support travel and tourism sectors more directly through bailout packages. In the future the article states that at the beginning, countries may require a COVID-19 free certificate. If it becomes evident that COVID-19 survivors become immune to subsequent infections and transmissions, an immunity certificate for example Yellow Fever booklet, the article suggested that may become a requirement for both outward and inward travel, improving visa application processes and make them online and also issuing immunity passports so people can leave the lock down early.
https://www.unescap.org/blog/future-tourism-post-covid-19 (April, 2020)