The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
OTHER / SPOTTED
Prepare for the opening: prepare a protocol. How will you welcome your guests tomorrow; which standards will you have to follow to guarantee safety; how will you adapt to the »new reality«; where will you put the hand disinfection gel? These are some questions to answer to make feel the guest secure and safety at your place. (April, 2020)
Tourism business representative
Slovenia
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
What I love about traveling is not the destination itself, but the feeling during the trip as well as the people you travel with. Although I visited some destinations several times, each time it was different. Friends, the time spent with them and the anecdotes that remain are what I love the most about every trip. (May, 2020)
Student
Serbia
CHALLENGES
Apart from disrupting tourism activity, it has also disrupted our research activities (i.e. we are conducing bi-annual national survey of visitor motivations, activities, satisfaction and expenditure that was launched just before the C19 lockdown), it has a bearing on our consultancy services with contracts suspended, delayed and tasks redrafted, as well as on slowing down implementation of EU projects. (May, 2020)
Researcher, academic
Croatia
CONCERNS
[Professor] That we might get back to normal too quickly without learning from the pandemic for future crises. Moreover, I think that tourism underestimates the risk of a second wave and is too much focused on getting back revenues after the first wave. (May, 2020)
Researcher, academic
Germany
IDEAS
I want to choose a traditional and local apartment to live in, where has a guidance for the local restaurant, local food market, and the local events. And gunidance details is full of price, routine and schedule which was prepared for the tourists. (April, 2020)
Student
Japan
I CAN OFFER
I'm a soccer coach for kids. Maybe I can create a practice where they still keep distance, so that we can play again. (June, 2020)
We try to be in contact with our guests and followers through our social media. We are publishing more content for inspiration and also with a support for local businesses. (April, 2020)
Tourism or convention office, event organizer
Slovenia
EXPLOITATION
Assistance with tourist vouchers only to accommodation facility. Travel agencies were largely excluded because hoteliers do not confirm shared reservations. (July, 2020)
Tourism employee
Slovenia
OTHER / SPOTTED
As tourism has stopped, I believe there is plenty of stakeholders that would agree to take Zoom meetings with students. We could then talk about their challenges, and try to innovate their processes for the future. (April, 2020)
