The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
TOURISM MEANS
When I decided to enrol into Faculty for Tourism Studies, I did not think a lot about tourism in general, just the facts that I like to travel and work with people were enough. After a few years, I got a job as a tour representative on different destination and a guide as well. What I loved about it the most is that locals, after some time, start treating you as one of their own and not as a simple tourist, which is something that a lot of people are trying to achieve while traveling. (May, 2020)
Student
Slovenia
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Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
The possibility to travel not only with our mind, but also with our bodies.. meet new cultures, new people and be ready for new adventures. (April, 2020)
Student
Italy
CHALLENGES
Lack of opportunities at the moment to do the sharing and promotion of the destination. Income drop. Strategy reevaluation. (April, 2020)
Tourism employee
Slovenia
CONCERNS
My biggest concern is being able to find a job during this time of crisis due to the economy being in a recession. Across the globe hospitality companies are laying off employees and are in a hiring freeze. Due to this the possibility of me finding a job right now is very low. I am very nervous about this uncertain future and I am concerned that I may not find a job for a long time. (April, 2020)
Tourism employee
United States
IDEAS
The chance to give goods a ninth value. Maybe this is our chance to redefine pricing and for example make flights more expensive, trains cheaper, services more valuable to make the job more attractive, travel as a luxury again and not as a matter of course. (April, 2020)
Student
Germany
I CAN OFFER
My skills, my willing to make the difference and my passion towards tourism. I think that nowadays ecotourism should be the key to success. (May, 2020)
Tourism employee
Italy
I NEED
Some resources I may need are contacts and a good platform to build upon if I wanted to put my ideas to practice. I don't know if a preexisting site would be best or something new, so I would need guidance from a lot of people! (April, 2020)
Student
United States
SOLUTIONS
Offering alternative future dates later this year and then next year instead of automatically accepting a cancellation. (May, 2020)
Tourism or convention office, event organizer
United Kingdom
EXPLOITATION
Global airlines and hotels holding back payments or only providing credits to customers, yet laying people off, and seeking bailouts. (April, 2020)
Researcher, academic
Canada
OTHER / SPOTTED
We can not go back to normal after the covid19-crisis because before was a crisis too. Climate crisis should be handled like a bigger threat! (April, 2020)
