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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Offering alternative future dates later this year and then next year instead of automatically accepting a cancellation. (May, 2020)
What I love about travelling is the feeling I get every time, when I’m off to a new trip, and excitement about discovering new destinations, learning about different cultures, meeting new people and escaping from reality and turning off our everyday lifestyle. (May, 2020)
Zero income. Cancellations or changing dates to next year, so business is lost to this season (May, 2020)
I am concerned about the longevity of the crisis. I doubt the agency has enough financial reserves. I'm afraid the company will go bankrupt. (August, 2020)
After crisis I want to invest more in local tourism, Slovenian tourism and help our people as much as I can. I will still go and visit destinations out of the country but I will for a change also go somewhere in Slovenia that I have never been yet. #supportlocal (April, 2020)
I want to give you free insights, inspiration, information and best practices from which you can learn – to open and take your hostel or other type of accommodation to the next level. https://hostelobserver.com/ (July, 2020)
Just a chat. (November, 2020)
Restrict AirBnb accommodations to be only available in high season months, limit the maximum commisson for OTA like Booking.com and Expedia. (April, 2020)
There have been cases I heard of where companies would apply for financial support from the government, even though they where not entitled to get it and had no real need for it. (June, 2020)
Whilst this is major setback for tourism as we know it and many businesses will suffer as a result, I at least hope this will present an opportunity for the industry to change for the better. A more sustainable approach to tourism is needed, perhaps this will kick start it. (May, 2020)