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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Prepare for the opening: prepare a protocol. How will you welcome your guests tomorrow; which standards will you have to follow to guarantee safety; how will you adapt to the »new reality«; where will you put the hand disinfection gel? These are some questions to answer to make feel the guest secure and safety at your place. (April, 2020)
Our company has a registered travel business. Tourism is therefore extremely important to us. We cannot survive without tourism, travel and excursions. (August, 2020)
The closure of the kindergarten during the shutdown was defenitely the biggest challenge for my student life. (October, 2020)
I'm worried about losing my job - some co-workers have already been fired, some are still at home waiting for work.
The financial crisis that awaits us at the end of the pandemic and which will certainly have a negative impact on international travel. (September, 2020)
COVID-19 is an opportunity to reflect on our value system, and society. What is the most important to us? what are the values and things that we treasure? (June, 2020)
In regards to learning new skills or getting certifications, here are some websites that may help:
https://www.cvent.com/en/certification/cvent-student-certifications
https://aws.amazon.com/certification/
https://www.facebook.com/business/learn/certification
https://www.thebridalsociety.com/certification-conferences
https://www.khanacademy.org/computing/computer-programming
https://www.strikingly.com/ (make a portfolio for free!) (April, 2020)
We need a solid, open-minded, propositive local government and entrepreneurs who are willing to collaborate. (October, 2020)
Moving forward, I believe all hospitality companies from the executives to the property GM should have a detailed plan on how to adapt their businesses during pandemics. This will not be the last time we face a problem like this. (March, 2020)
Global airlines and hotels holding back payments or only providing credits to customers, yet laying people off, and seeking bailouts. (April, 2020)
We need to rethink and build a more sustainable and transparent system. (June, 2020)