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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Government help, compensation for cancelled events, financial support for digital transformation. (April, 2020)
What I love about traveling is not the destination itself, but the feeling during the trip as well as the people you travel with. Although I visited some destinations several times, each time it was different. Friends, the time spent with them and the anecdotes that remain are what I love the most about every trip. (May, 2020)
Cash-flow due to plummeting demand due to global market crash, border restrictions and public health fears. (April, 2020)
How long does it take me to close the agency and where to find a new source of income. (August, 2020)
Using VR Technology: Now that people are home for a while, it might be worth considering using VR technology to showcase your accommodation services. In tourism we are faced with a very large number of intangible activities and thus the clients buy a cat in a sack. VR technology could somewhat reduce this intangibility. In addition, people are now in the pre-purchase phase of daydreaming about a new trip. (April, 2020)
Relationships with Japanese art-tourism practitioners.
Networking to Japanese service researchers.
Collaborative (virtual/ real) place with industrial association people. (June, 2020)
Information. Lots of information. We need to know what we can do to improve the situation and to help other people. (June, 2020)
Offering alternative future dates later this year and then next year instead of automatically accepting a cancellation. (May, 2020)
Global airlines and hotels holding back payments or only providing credits to customers, yet laying people off, and seeking bailouts. (April, 2020)
12 World-Class Museums You Can Visit Online
This article is not very related to the disease Coronavirus, but this technology can be used in those days too. On the website of those 12 museums and galleries is directly written, that they are closed until further notice, but they offer the visitors online exhibitions and virtual tours.
https://www.mentalfloss.com/article/75809/12-world-class-museums-you-can-visit-online (April, 2020)