The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
CHALLENGES
Crisis, competition, climate change, how to apply sustainability to a already developed mountain destination. (April, 2020)
Local resident
Italy
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
Tourism for me means the following:
T-ravel with passion
O-rganization
U-niqueness and appreciation of different tourism destinations and offers
R-espect for other cultures and mentalities.
I-nteractions with people all over the world
S-ightseeing
M-ake experiences (October, 2020)
Student
Austria
CHALLENGES
Apart from disrupting tourism activity, it has also disrupted our research activities (i.e. we are conducing bi-annual national survey of visitor motivations, activities, satisfaction and expenditure that was launched just before the C19 lockdown), it has a bearing on our consultancy services with contracts suspended, delayed and tasks redrafted, as well as on slowing down implementation of EU projects. (May, 2020)
Researcher, academic
Croatia
CONCERNS
That nobody learns anything from this situation and no improvements are made in any economic area. (April, 2020)
Student
Germany
IDEAS
Making a bigger point on tolerance. On accepting that this horrible thing has happened and that there's no going back. Therefore we need to be tolerant of eachother and experts trying to find new ways to bring tourism back to us. (April, 2020)
Student
Slovenia
I CAN OFFER
During this time, our company is continuing to do a little "catch-up" and behind the scenes work. This includes spicing up our website (and the property's websites) to attract guests for after quarantine and freshening up our restaurants' menus. Corporate employees are also brain-storming special deals and offers for after quarantine as well. (April, 2020)
Tourism employee
United States
I NEED
Senior industry professionals giving guidance to those who are just starting out in this industry during these troubling times. (March, 2020)
Student
United States
SOLUTIONS
Trying out all sorts of different applications and never stop being curious. (April, 2020)
Student
Germany
EXPLOITATION
VIPs saying we're all in this together to promote themselves. (April, 2020)
Student
Germany
OTHER / SPOTTED
Communicate: build up your digital community now! Talk to you guests of tomorrow, contact the loyal guests and ask how are they doing. They will really appreciate it. Encourage people to stay home today and travel tomorrow. Share positive messages and make people dream about your destination. (April, 2020)
