The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
CHALLENGES
Curenlty there are a lot of unknowns what will hapen to our industry so the biggest challenges are still ahead and the problem is that we do not exactly know what are this challenges. We can try to do some forecasts but it is not possible to know what/when will be allowed and how will countries respond - restrictions other limitations... (April, 2020)
Tourism employee
Slovenia
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
What I love about travelling is the feeling I get every time, when I’m off to a new trip, and excitement about discovering new destinations, learning about different cultures, meeting new people and escaping from reality and turning off our everyday lifestyle. (May, 2020)
Student
Serbia
CHALLENGES
The challenge is to adjust the travel offer. Previously, we mainly organized longer trips to other continents, but now we are forced to prepare new products. We are preparing one- and multi-day trips around Slovenia, but after such trips there is less interest from our guests. They mostly travel around Slovenia alone. (August, 2020)
Tourism employee
Slovenia
CONCERNS
Will I be able to adopt to new reality, how long it will take before people will start to travel again? (April, 2020)
Tourism business representative
Slovenia
IDEAS
Connecting with other providers. It may be time to get to know the "competition" of the destination providers. I think that having a good knowledge of your destination and of competing providers is crucial. Would it not also make sense to join forces with some of them at this time, to set up a cooperative? (April, 2020)
Student
Slovenia
I CAN OFFER
Social (online) support! As mentioned previously, providing social interaction through technology and media platforms greatly helps and keeps everyones mind busy while providing social interaction to ease the lockdown induced loneliness. I would also be able to provide the resource of shopping for the elderly in my community, which I have done twice this previous month, in order to allow the elderly to stay home and get safely delivered food and not have to possible expose themselves to the virus. Anything we can do to help everyone struggling to get through this time. (April, 2020)
Student
United States
I NEED
Until people start traveling again, we need financial support from the state or the European Union so that the company does not go bankrupt. (September, 2020)
Tourism employee
Slovenia
SOLUTIONS
Working from home, flexibility, reducing labor costs, on-call duty, finding new opportunities for development in tourism. (July, 2020)
Tourism employee
Slovenia
EXPLOITATION
Tourist vouchers should also be redeemable in travel agencies, restaurants, museums and national parks. Now some providers are earning a lot, while others are in red numbers.. (August, 2020)
Tourism employee
Slovenia
OTHER / SPOTTED
I really like the idea. But I am afraid the world is too greedy to make any honest changes in any other direction than making money/profit. (May, 2020)
