The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
I NEED
Some resources I may need are contacts and a good platform to build upon if I wanted to put my ideas to practice. I don't know if a preexisting site would be best or something new, so I would need guidance from a lot of people! (April, 2020)
Student
United States
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
To me tourism is a big part about a globalized world since it means we can can get out of our usual envirnoment and see something we dont usually see. It is a nice distraction from the normal, boring everyday life and a chance to experience something out of the ordinary. The feeling you get when you finally reach the date of your flight, the excitement rushing through the veins when you board the airplane and then the relief when you finally land in your desired destination, is incredible. Suddenly you are in a whole diffrent world, a whole diffrent culture. It is very important to me, that we are able to see the whole planet that we are living on and experience all the different cultures and vibes that people from other parts of the world give you. (December, 2020)
Student
Austria
CHALLENGES
We have significantly less work, so many employees have been waiting for work at home for almost half a year. (September, 2020)
Tourism employee
Slovenia
CONCERNS
Hotel and hospitality businesses do not have the cash flow to continue before the pandemic is over. I expect many to go out of business. This is terrible for existing stakeholders and may potentially be opportunity for newcomers. (April, 2020)
Student
Japan
IDEAS
I would suggest a more sustainable tourism, maybe even limit the amount of leisure flights to one per person and year, promote train and bike travel and stop the subventions and tax releases for airtravel, work with hotels and destinations on their sustainability. (April, 2020)
Student
Germany
I CAN OFFER
I work in the hotel management in a luxury castle. There we can provide our guests the maximum comfort with a 8 ha garden (and we only have 25 rooms/suits) so it is perfect for guests, who want a short break from there everyday life, who wants to relaxe, who wants to enjoy the nature.
So nowadays it is necessary to provide your guests everything they want. That they leave your hotel with a smile. (October, 2020)
Student
Austria
I NEED
I need resources that could help provide guidance for a graduating senior on how to best position themselves in finding a job in an economy going through a recession right now. (April, 2020)
Student
United States
SOLUTIONS
Given that the country is closed and that people are scared, I don’t see many solutions, and I don’t have good practice yet. I went back to the time when I founded the company. I make reservations for hotels for the citizens of Slovenia, which received a tourist voucher from the state. At the moment, this is the only way I pay all the costs of the company. (July, 2020)
Tourism employee
Slovenia
EXPLOITATION
Tourist vouchers should also be redeemable in travel agencies, restaurants, museums and national parks. Now some providers are earning a lot, while others are in red numbers.. (August, 2020)
Tourism employee
Slovenia
OTHER / SPOTTED
As tourism has stopped, I believe there is plenty of stakeholders that would agree to take Zoom meetings with students. We could then talk about their challenges, and try to innovate their processes for the future. (April, 2020)
