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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
For the individual properties, it came down to providing refunds and vouchers for another stay to guests who had already booked for the next few months, as we know they won't be allowed to come stay due to state laws. As a company, we want to keep our employees safe and healthy as well, so telling the ones who can work to work from home. Keeping honest and open communication between the higher-ups and the employees about the status of the company, their working timeline, and honestly anything they have questions and concerns about. (April, 2020)
An opportunity to engage. (April, 2020)
A virtual meeting/webinar is the future trend for the convention/conference business. Event organizers may suffer revenue loss as these days "on-the-spot" meetings are not as popular as they were in the past. (April, 2020)
Flying in an airplane is a challenge, since that's a place where the virus can spread rapidly and it's impossible to keep distance. Also, at the destination (wherever in the world) there is a risk of bringing the virus and infecting more people there, or the tourist getting infected. Also, since tourism basically came to a stop, people depending financially on tourism face huge problems right now, and for the time to come. Moreover, I'm thinking about all the people who will lose their jobs who work directly or indirectly with tourism, like airline workers, events, cleaners, security, tour operators, guides, hospitality sector and so on. (May, 2020)
This autumn and winter, the agencies will have to continue to design excursion programs around Slovenia, as the epidemiological picture will probably not improve this year. I doubt people will want to travel to third countries. Considering that the most tourist places are already fully occupied this summer, we have to design trips to lesser-known and undiscovered parts of Slovenia, which will be interesting for the locals. (July, 2020)
Organization of private tours, where we follow all health&safety recommendations. Hotel reservation, travel recommendations, organization of "self drive" tour. (July, 2020)
I may want to have any resources shows how exactly the tourism industry will be recovered from previous cases such as the SARS or H1N1, and any resources that showing the prediction of how long the tourism industry should be recovered. Then take a look on its differnece. (April, 2020)
A solution for bars to deliver cocktails already exists in Austria, Graz:
https://www.rollingpin.at/news-events/corona-krise-oesterreichweiter-cocktail-lieferservice-startet (June, 2020)
Criminals phishing company details to claim subsidies entitled for small businesses in various states of Germany. (May, 2020)
#Coronavirus – How is the Industry reacting?
This article presents how tourism companies react to the coronavirus. Some companies use technologies to recover from the crisis. Many countries are offering the potential travelers to visit some tourism destinations and attractions via virtual reality. For example Japan, Brasil, Malta, Berlin, Montreal, Israel, Portland, Philadelphia, #greecefromhome, #austrianhomestories etc.
https://www.thinkdigital.travel/opinion/coronavirus-how-is-the-industry-reacting/ (April, 2020)