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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Travel companies not allowing for partial or full refunds. It is not as if people wanted to cancel their travel and we cannot deter people from traveling in the future by souring their present experiences. (March, 2020)
Means broden horizons, giving experiences, generating new knowledge. (April, 2020)
We are trying to figure out, what kind of tourist are there going to be after the COVID-19. How can we address them?
How can we make our business stable?
How to connect with other regional stakeholders to be more stable and present in future market? (April, 2020)
People and the industry focusing too much on the problem and ignoring the chances for solutions. (May, 2020)
Family businesses can bring more of their personality and family stories into their communication. Time to hop on all social media platforms and make content. Content with stories and emotion. (April, 2020)
Sharing of efforts by OTA and fintech companies and so on. (April, 2020)
I think our company needs a good and positive employee force, including maintaining good HR practices and encouragement to give employees. Personally, the company also needs a plan from our boss going forward (as hard and uncertain as the world is making that on him). (April, 2020)
Building accommodation infrastructure for which the access is designed to be separate for each room, precisely to avoid the common closed spaces. (July, 2020)
Some companies, especially in the medical and hygiene sector, have certainly been able to use the pandemic to their advantage. (October, 2020)
Impact of COVID-19 on Travel: Foreign Travel Industry Needs an Immediate Rescue Plan:
This article is based on India's data but it could be translated to all the other countries in the world affected by coronavirus, because it is hitting the tourism sector the same way everywhere. During the last years tourism was unstoppably growing in India but now this sector will have just to fight for survival, because even if quarantine ends and people go back to their jobs, travelling will probably still be restricted. He is also stating that in many countries the governments already started up plans for saving the tourism sector but India is not one of them, and should start working on that. Article gives four possible solutions: Cancel or postpone the proposed TCS on foreign travel that was introduced in the Finance Bill (2020), One-year GST Relief, Exclusive Fund Allocation for the Tourism Sector, Interest-free Credit Facilities for the Travel Sector.
See the original file here: https://www.entrepreneur.com/article/348757 (April, 2020)