The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
IDEAS
For me, the COVID-19 pandemic wasn't that bad. I founded my own hockey goalie camp, become a professional coach and learned a lot in the last month. Of course, there are many people who struggle now in their life and have a lot of problems. But in the end, you have to get up and make profit out of every situation in life. (October, 2020)
Student
Austria
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
Our company has a registered travel business. Tourism is therefore extremely important to us. We cannot survive without tourism, travel and excursions. (August, 2020)
Tourism employee
Slovenia
CHALLENGES
Travel cancellations by passengers. We are not currently receiving any new bookings. (July, 2020)
Tourism employee
Slovenia
CONCERNS
I am concerned about the longevity of the crisis. I doubt the agency has enough financial reserves. I'm afraid the company will go bankrupt. (August, 2020)
Tourism employee
Slovenia
IDEAS
Gov'ts will be facing budget deficits in coming years and tourism programs may be impacted. Right now tour operators are emerging across the circumpolar world. They are often competing against larger, more established operators from the outside. I think it's important to look at eligibility requirements for gov't funding, and that regional funding be directed towards Arctic-based operators, as they are the smallest and most vulnerable. This is not the case in all circumpolar jurisdictions. We should use scarce public resources to support local tourism industries. (April, 2020)
Tourism business representative
Canada
I CAN OFFER
Organization of private tours, where we follow all health&safety recommendations. Hotel reservation, travel recommendations, organization of "self drive" tour. (July, 2020)
Tourism business representative
Slovenia
I NEED
It would be nice to hear more ideas and support from professors at my institution as well as other institutions that are leaders in hospitality/tourism and/or business in how to react in these times (i.e. Cornell, HBS, Michigan State, etc.). (April, 2020)
Student
United States
SOLUTIONS
The best solution in my opinion is, that we have to digitize the workflow and learn to handle the e-progress. (December, 2020)
Student
Austria
EXPLOITATION
Global airlines and hotels holding back payments or only providing credits to customers, yet laying people off, and seeking bailouts. (April, 2020)
Researcher, academic
Canada
OTHER / SPOTTED
I support the initiative, but I am afraid we cannot save tourism until the virus spreads. (August, 2020)
