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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
For the individual properties, it came down to providing refunds and vouchers for another stay to guests who had already booked for the next few months, as we know they won't be allowed to come stay due to state laws. As a company, we want to keep our employees safe and healthy as well, so telling the ones who can work to work from home. Keeping honest and open communication between the higher-ups and the employees about the status of the company, their working timeline, and honestly anything they have questions and concerns about. (April, 2020)
The thing I love the most about travelling is how it changes your perspective on life. Every place, every person and every experience changes you a little bit and affects the way you look at yourself and at others. It is probably one of the best and most effective ways to learn more about yourself and where you come from. (June, 2020)
What probably challenged me the most was reducing social contacts and interactions with friends or family members. After that long time I even started missing going to university, while working from home in front of your laptop. (October, 2020)
My biggest concern is, that the infections are starting to rise again. In case that will happen I fear that the borders will be closed again and we can´t start our semester at university. (June, 2020)
Country should provide more support for all tourism related companies in this times.
Tourism should open only when the science could confirm we are ready till that time support for tourism industry from countrys - in this time I think it is more important to wait and not to make long time damage if we open tourism too soon. (April, 2020)
In regards to learning new skills or getting certifications, here are some websites that may help:
https://www.cvent.com/en/certification/cvent-student-certifications
https://aws.amazon.com/certification/
https://www.facebook.com/business/learn/certification
https://www.thebridalsociety.com/certification-conferences
https://www.khanacademy.org/computing/computer-programming
https://www.strikingly.com/ (make a portfolio for free!) (April, 2020)
I need a good and competent team, a team that is reliable. I would like to be mutely involved in the creative work process of sustainable tourism and be heard there. Even though I am still very young for this. I think it is important that people of different ages and backgrounds work together. Through this diversity we will find the best solutions. (December, 2020)
All kinds of online stores. (June, 2020)
Not do much an exploitation as such, but discounting I see amongst hotels in Japan will not save the industry as it causes the Prisoner's Dilemma. Everyone could suffer as a result. (April, 2020)
Thank you so much for putting this together it is truly amazing and I hope it makes a difference. (April, 2020)