The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
CONCERNS
As a single female traveller I am concerned about my safety even more in times like this. I usually like to travel to different places that involve staying in hostels and using local public transportation. I am not very likely to travel to a far off destination this year (and maybe not next year either, depending on the availability of a vaccination). My next "big" trip will definitely involve either a tour operator (additional safety net) or visiting friends abroad who have a local network and can help out in case this would be needed. Hearing news about people in hostels being stopped from going out by the police is very scary and I do not want to have to experience this. I nonetheless would not book an all-inclusive hotel stay either though. (April, 2020)
Tourist
Germany
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Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
Tourism has been employing me for 25 years. Given that this is a multiplicative activity that is alive and constantly changing, it also brings new challenges. Work in tourism is in all prespectives related to people. Tourist workers are also the best promoters of tourist destinations. (August, 2020)
Tourism employee
Slovenia
CHALLENGES
It will be impossible to keep the distance in airplanes, airports and trains, so many people will for a while not use these transport modes because they are afraid. People who do, risk at spreading the virus. (May, 2020)
Student
Denmark
CONCERNS
I am concerned for my housekeepers and frontline staff safety and health. They will be interacting with guests that could be sick or cleaning rooms that could contain the COVID-19 virus. Employee safety is a must, and with this face mask shortage prioritizing medical facilities, hotel owners have no priority to receive this essential item to keep frontline employees healthy. (March, 2020)
Tourism business representative
United States
IDEAS
Making a bigger point on tolerance. On accepting that this horrible thing has happened and that there's no going back. Therefore we need to be tolerant of eachother and experts trying to find new ways to bring tourism back to us. (April, 2020)
Student
Slovenia
I CAN OFFER
Information on travel safety in various countries, which are currently open to foreign tourists and integrated travel organization. (September, 2020)
Tourism employee
Slovenia
I NEED
I need a good and competent team, a team that is reliable. I would like to be mutely involved in the creative work process of sustainable tourism and be heard there. Even though I am still very young for this. I think it is important that people of different ages and backgrounds work together. Through this diversity we will find the best solutions. (December, 2020)
Student
Austria
SOLUTIONS
Building accommodation infrastructure for which the access is designed to be separate for each room, precisely to avoid the common closed spaces. (July, 2020)
Tourism business representative
Romania
EXPLOITATION
Tourist vouchers should also be redeemable in travel agencies, restaurants, museums and national parks. Now some providers are earning a lot, while others are in red numbers.. (August, 2020)
Tourism employee
Slovenia
OTHER / SPOTTED
Strategy for opening: personalize your offer. Think about how people will travel and plan how to highlight your strengths. Who will be your buyer? Prepare new experiences for individuals or really small groups involving the locals. (April, 2020)
