The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
CHALLENGES
We face travel cancellations and almost zero demand, instability, fear in people. Every day there are new security measures and changes that affect the decisions of potential passengers. (August, 2020)
Tourism employee
Slovenia
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
I think tourism is an important part of my life. I like to travel and explore new countries and cultures. Not everybody has the money and time to travel and that is the reason why I am pleased to be able to travel and be a tourist. (June, 2020)
Student
Austria
CHALLENGES
Challenges I faced had a lot to do with the closing of borders and travel restrictions. It was not possible to travel to other countries even if it feels like your own. For me there was no border between Bavaria and Austria and it didn't feel any different being in Germany. Suddenly there was a border and it was not possible to go hiking anymore where you always went. Also going to your own flat in Italy was not possible anymore. It felt like somebody locked you out of your own apartment. (September, 2020)
Student
Austria
CONCERNS
That people will be afraid to travel again. (May, 2020)
Tourism employee
United Kingdom
IDEAS
My main idea to combat my concerns would be to look for alternative jobs in the hospitality industry. Maybe I can find a way to incorporate a virtual aspect to the hospitality industry that has not been seen before. If I can find something like this I think I will have a leg up on my competition when companies do start hiring again. (April, 2020)
Tourism employee
United States
I CAN OFFER
As a second year MBA student at Kyoto University, I would be happy to help gather information and resources available. (April, 2020)
Student
Japan
I NEED
I need a guideline on the best way to position myself to find a job once companies in the hospitality industry start hiring again. (April, 2020)
Tourism employee
United States
SOLUTIONS
For me the best solution at that time was simply to make the best of it and rethink my lifestyle. I realized how important social contacts are and how little we actually appreciate it. I followed the rules and in the end I can say that I did everything I could to get through the pandemic quickly. (December, 2020)
Student
Austria
EXPLOITATION
VIPs saying we're all in this together to promote themselves. (April, 2020)
Student
Germany
OTHER / SPOTTED
Prepare for the opening: prepare a protocol. How will you welcome your guests tomorrow; which standards will you have to follow to guarantee safety; how will you adapt to the »new reality«; where will you put the hand disinfection gel? These are some questions to answer to make feel the guest secure and safety at your place. (April, 2020)
