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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Thank you that you are giving us the possibility to share our own ideas with the world. (November, 2020)
Tourism is an important part of my life as I have been working in tourism for over 10 years. It represents work, pleasure and joy to me. (August, 2020)
Coronavirus is a game changer for the tourism industry and society as a whole, though we do not yet know when this crisis will end. (April, 2020)
I am concerned about the longevity of the crisis. I doubt the agency has enough financial reserves. I'm afraid the company will go bankrupt. (August, 2020)
After all this is over I wish there could be some type of travel focused event that involves getting people together to share their COVID-19 experiences and stories so that we can not only return to normal but come out of it as a better people and society collectively. I'm hoping that this will help open peoples eyes about how we need to change as a society and just how far we have truly strayed from our humanity. (March, 2020)
Our metodology for marketing is based on customer typologies, personas. We work a lot with models that combine the destination's resources and products with the personas that can be relevant for the destination. We also have resources regarding sustainability issues and culturally sensitivity in tourism, as we work a lot with Sami tourism. (May, 2020)
Organizations that will lobby global governments on behalf of the economy to create a more stable business environment. (July, 2020)
https://www.deutschertourismusverband.de/service/coronavirus/best-practices.html (June, 2020)
It´s sad that there are so many cheaters who just want to get all the money which is spend by the state to help the little enterprises to survive the crisis, so that those who really need the money, don´t have any chance to work against their problems ... (June, 2020)
Allow free travel insurance, people are afraid to book because they feel the risk to have their trip cancelled. (April, 2020)