The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
I NEED
I think our company needs a good and positive employee force, including maintaining good HR practices and encouragement to give employees. Personally, the company also needs a plan from our boss going forward (as hard and uncertain as the world is making that on him). (April, 2020)
Tourism employee
United States
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
1) Discovering new people & places 2) Creativity Format 3) Our (potentialy) big market. (April, 2020)
Tourism business representative
Slovenia
CHALLENGES
We are trying to figure out, what kind of tourist are there going to be after the COVID-19. How can we address them?
How can we make our business stable?
How to connect with other regional stakeholders to be more stable and present in future market? (April, 2020)
Tourism business representative
Slovenia
CONCERNS
Even before the stricter measures that forbid leaving your municipality were enforced, people drove to the coast for a stroll by the sea. This motive will not simply disappear all of sudden. On the other hand, of course, there is a possible black scenario for the future of tourism. This health crisis is a big test for our government. As we know, the political environment strongly influences the existence of tourism. I hope that as a country we will come together and take rational action based on facts, expert opinions and for the benefit of the people. We need to keep in mind that this is a pandemic, therefore it will affect practically the whole world and if this lasts for a long time, the economy will suffer greatly. (April, 2020)
Student
Slovenia
IDEAS
- Event planners are level-headed and skilled in customer service and therefore could work in similar roles, such as online help for a business (if any are hiring) or in a grocery store. (April, 2020)
Tourism or convention office, event organizer
United States
I CAN OFFER
Resources that each of us can contribute is humanity. It is important that even in such difficult times as these, no one forgets about the other. And because I am still quite young and fit, I can try to help others who are not doing so well as much as possible with all the possibilities I have. (December, 2020)
Student
Austria
I NEED
I think our company needs a good and positive employee force, including maintaining good HR practices and encouragement to give employees. Personally, the company also needs a plan from our boss going forward (as hard and uncertain as the world is making that on him). (April, 2020)
Tourism employee
United States
SOLUTIONS
Although I mostly organize trips abroad, I have now prepared trips around Slovenia. I would not call this a good practice, but saving the company from collapse if the crisis does not end. (August, 2020)
Tourism employee
Slovenia
EXPLOITATION
I think it is insane that you have to pay over €90 to get tested for COVID 19. There are a lot of people who cannot afford it especially when they were put on "Kurzarbeit" or lost their job. I think everyone should be able to get tested for free. (June, 2020)
Student
Austria
OTHER / SPOTTED
Allow free travel insurance, people are afraid to book because they feel the risk to have their trip cancelled. (April, 2020)
