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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Most people pay lip service to sustainable tourism. There is too much focus on the 'cost' of sustainability, and not enough on the cost of inaction. (April, 2020)
For me tourism is about: exploring new cultures and places; Learning to see the world through new perspectives; getting away from it all; life-long memories; meeting new people; relaxing, speaking other languages, happy times with family and friends. (May, 2020)
No income (we are not allowed to open the hotels yet), it is difficulf to employ people back not knowing wheather the guests will come after we reopen the hotel, we were planning to have one of the best year, all our group reservations were cancelled. (May, 2020)
Im concerned that i will lose my dream job at Marriott because of it. (April, 2020)
Holidays should be repositioned as a big deal, something meaningful and highly valued and also carefully planned with consideration for environmental ressources and human concerns. We would think more about what we really want for our money. Most people buy far too many things they don’t need, including myself! (May, 2020)
I am trying to help old people from our village to go to store for them and get them what they need or help them order things from online store beacause many of them dont know how to do it. (March, 2020)
Training of risk management & crisis management in hospitality industry. (April, 2020)
Off the topic more personalized school system would drastically develop our country in a decade. For sure there would be more tourism and sustainability experts. https://www.youtube.com/watch?v=dqTTojTija8 (April, 2020)
Global airlines and hotels holding back payments or only providing credits to customers, yet laying people off, and seeking bailouts. (April, 2020)
I would suggest that at the end of this current crisis, as many organizations come together and try to help one another. Maybe one at that moment has more financial resources, the other more employees and thus support each other, because that is the only way for the states, organizations ... to recover. (March, 2020)