TOURISM MEANS

Tourism is an industry that that allows locations, businesses, and a local populace to offer a variety of products and services to a normally temporary population. (April, 2020)

Student

United States

CHALLENGES

We are trying to figure out, what kind of tourist are there going to be after the COVID-19. How can we address them?

How can we make our business stable?

How to connect with other regional stakeholders to be more stable and present in future market? (April, 2020)

Tourism business representative

Slovenia

CONCERNS

Im concerned that i will lose my dream job at Marriott because of it. (April, 2020)

Student

United States

IDEAS

1) Get connected - even with "enemies" - in your destination. The weakest determines the faith of all players of a destination in a pandemic situation.

2) Get digital - digitalization helps to make tourism resilient.

3) Get human - do not focus on profit, focus on customers.

4) Create experiences instead of money traps. (May, 2020)

Researcher, academic

Germany

I CAN OFFER

Social (online) support! As mentioned previously, providing social interaction through technology and media platforms greatly helps and keeps everyones mind busy while providing social interaction to ease the lockdown induced loneliness. I would also be able to provide the resource of shopping for the elderly in my community, which I have done twice this previous month, in order to allow the elderly to stay home and get safely delivered food and not have to possible expose themselves to the virus. Anything we can do to help everyone struggling to get through this time. (April, 2020)

Student

United States

I NEED

State aid. (August, 2020)

Tourism employee

Slovenia

SOLUTIONS

Working from home, flexibility, reducing labor costs, on-call duty, finding new opportunities for development in tourism. (July, 2020)

Tourism employee

Slovenia

EXPLOITATION

There have been cases I heard of where companies would apply for financial support from the government, even though they where not entitled to get it and had no real need for it. (June, 2020)

Student

Austria

OTHER / SPOTTED

Three travel startups response to COVID19

The article highlighted on how these three big travel agencies Get Your Guide,Omio and Travel perk are responding to the Covid19 pandemic.All the three agencies reported a major drop in bookings combined with customer cancellation and reschedule of the travel plans. The three founders of this agencies described there is sudden revenue crunch with high levels of uncertainty due to the pandemic.Get you Guide agency copied to the situation by re-routing resources to service more on near-term customer needs through improved flexibility of cancellation of bookings and refunding systems .Omio and Travel Perk, the two agencies decided to reflect on duty of care. This is focused on supporting its customers,employees with safety measures and are taking the time to research on which investments they can engage or pull out at the current moment.

https://techcrunch.com/2020/03/13/three-travel-startups-tell-us-how-theyre-responding-to-the-coronavirus-crisis/ (April, 2020)

Student

Slovenia