Latest news:
The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
I have lost my job at a hotel in March at the beginning of the crisis. Now during summer I am going to work at a surfing school and I am not sure if there are going to be enough guests and how it is possible to work there with the students respecting the hygiene concepts. But it was also hard to study during the crisis because we did not have any course at university but only online. It was hard for me to stay focused at these times and not seeing my friends and colleges to get physical support. Furthermore, it was difficult for me that our freedom got limited and we could not move like we usually do. (June, 2020)
Enjoying unforgettable time away from home, relax and forget everyday life for a few moments, days or weeks. Spending time in another region where I support the local industry and economy with my expenditures I take there. (October, 2020)
It will be impossible to keep the distance in airplanes, airports and trains, so many people will for a while not use these transport modes because they are afraid. People who do, risk at spreading the virus. (May, 2020)
Tourism in general was strongly affected by the global crisis which we are just starting to recover from. I am sure that once all borders are open again, tourism will quickly return to its previous state. What worries me is the attitude that some people will probably have towards tourists from countries which were strongly affected by the virus. The locals might not be as hospitable to certain tourists as before. This might be a big problem since hospitality is the main factor in tourism industry. (June, 2020)
Until there is a vaccine, we will have to get used to a new way of life, travel, socializing. (August, 2020)
The best resource I can offer to others is the power to brainstorm new ideas to improve the service processes in our tourism facilities. Just with a lot of innovation and new ways of service it is possible to reach the end with a success and not become a victim of it. (June, 2020)
It would be nice to hear more ideas and support from professors at my institution as well as other institutions that are leaders in hospitality/tourism and/or business in how to react in these times (i.e. Cornell, HBS, Michigan State, etc.). (April, 2020)
Campaigns with providers through social media, radio... We are contecting providers in the some field (restaurants / sport activities / local food & prodacts) and making separate campaigns. To help them and support them in this period and also to share interesting experiences in our destination and ideas to the time after covid19. We are including sustainability and green solutions. Strengthen on the domestic market. (April, 2020)
Some companies, especially in the medical and hygiene sector, have certainly been able to use the pandemic to their advantage. (October, 2020)
After the Virus: 10 Consumer Trends for a Post-Coronavirus World
Article presents 10 new trends and innovations in the world, which can make great changes and boom also in the tourism affected by covid-19. As examples it can be virtual experience economy, virtual companions, ambient wellness, or assisted development.
https://skift.com/2020/03/17/after-the-virus-10-consumer-trends-for-a-post-coronavirus-world/ (April, 2020)