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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Due to the current situation the idea of vegetable crates was born in Salzburg, which are delivered home - contactless:
https://www.fraeuleinflora.at/salzburg/gemuese-abo-kiste-salzburg/
There are other initiatives in Austria, which exist due to corona:
https://www.derstandard.at/story/2000116464066/initiativen-in-der-coronakrise-anker-fuer-den-alltag (October, 2020)
Its my life; its the spreading of ideas and culture and my job. (April, 2020)
Lack of opportunities at the moment to do the sharing and promotion of the destination. Income drop. Strategy reevaluation. (April, 2020)
The biggest concern I have is about the upcoming tourist season, since our apartments are already booked for whole june, july, august and september. If things still aren't settled in june, we will be forced to return the pre-payments for the apartments that usually help us during out-of season. (April, 2020)
To have other types of travel... say, using VR. (May, 2020)
I can keep people company or help them with basic info about how to use electronic devices to keep in touch with friend and relatives. (April, 2020)
Up to date news in the industry, also some news related to employment/replacement (May, 2020)
Campaigns with providers through social media, radio... We are contecting providers in the some field (restaurants / sport activities / local food & prodacts) and making separate campaigns. To help them and support them in this period and also to share interesting experiences in our destination and ideas to the time after covid19. We are including sustainability and green solutions. Strengthen on the domestic market. (April, 2020)
Travel companies not allowing for partial or full refunds. It is not as if people wanted to cancel their travel and we cannot deter people from traveling in the future by souring their present experiences. (March, 2020)
I think that every organization/company... should start to prepare some kind of plan. They should try to adapt and work from home, come up with alternatives so they don't completely lose costumers/visitors...For example many museums started to offer virtual tours. (March, 2020)