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#TourismFromZero initiative

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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions. 

So far we have received more than 900 responses in which these questions have been discussed::

  1. How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
  2. Which CHANGES would you like to see? If any?
  3. What are your CHALLENGES and CONCERNS?
  4. What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?

In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.

Don't forget to share YOUR insights (for the first time or again, with new observations):

  

The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.

CONCERNS

My biggest concern is being able to find a job during this time of crisis due to the economy being in a recession. Across the globe hospitality companies are laying off employees and are in a hiring freeze. Due to this the possibility of me finding a job right now is very low. I am very nervous about this uncertain future and I am concerned that I may not find a job for a long time. (April, 2020)

Tourism employee

United States

Explore #TourismFromZero perspectives


Different perspectives on the selected topic: ALL

Tourism business representative

Bosnia Herzegovina

Tourist

Singapore

Tourism business representative

Slovakia

#From Instagram

TOURISM MEANS

Traveling is said to be the only thing you can buy that brings you happiness. That feeling of waking up and realizing you will finish your day in a new country where everything will be yet to explore is just crazy. Usually when I try to think of events that happened in the past in some particular time period I always use travel to navigate easier in my mind. For example, what have I been up to in September 2018? I know it's been a great month because I spent 7 days in Greece! Anything else I remember without thinking hard besides that week? Not really... What I am trying to say is that traveling is very impactful. Every journey changes you a bit and adds something to your life. That is what I love the most about it. (April, 2020)

Student

Slovenia

CHALLENGES

Interacting with guests and other employees without social distancing efforts in place due to it being a workplace. It is physically impossible to check a guest in with being six feet away from them. Also, housekeepers need their list updated and need to be handed lists and other items. Common items like hand sanitizer seem to always go "missing" when placed into the lobby. Guests always steal the hand sanitizer bottles within the lobby, which is another major challenge we face with the shortage. (April, 2020)

Tourism employee

United States

CONCERNS

We are concerned that we will face a third wave of infections in the autumn, which could be much larger than the first two. (August, 2020)

Tourism employee

Slovenia

IDEAS

The hospitality & tourism industry should work closely with environmental protection industries - Human beings are the true 'virus' in the world. In fact, mother nature does not need humans and she can choose anyways she wants to eradicate this species called “human". It's human's own wishful thinking of protecting the Earth only because humans cannot live without nature. (April, 2020)

Student

United States

I CAN OFFER

As a second year MBA student at Kyoto University, I would be happy to help gather information and resources available. (April, 2020)

Student

Japan

I NEED

More measures by the state to encourage and support tourism activity. (July, 2020)

Tourism employee

Slovenia

SOLUTIONS

Creating new programs and business solutions for small owners that need an extra boost. Sort of a platform for revitalization, shift, changing mind patterns of business owners and transforming them into new stories adapting the situations. (March, 2020)

Tourism business representative

Slovenia

EXPLOITATION

Global airlines and hotels holding back payments or only providing credits to customers, yet laying people off, and seeking bailouts. (April, 2020)

Researcher, academic

Canada

OTHER / SPOTTED

#Coronavirus – How is the Industry reacting?

This article presents how tourism companies react to the coronavirus. Some companies use technologies to recover from the crisis. Many countries are offering the potential travelers to visit some tourism destinations and attractions via virtual reality. For example Japan, Brasil, Malta, Berlin, Montreal, Israel, Portland, Philadelphia, #greecefromhome, #austrianhomestories etc.

https://www.thinkdigital.travel/opinion/coronavirus-how-is-the-industry-reacting/ (April, 2020)

Student

Czech Republic

#TourismFromZero 2020. All Rights Reserved. Disclaimer
Some activities within this AIRTH and Tourism 4.0 initiative are part of Tourism 4.0 TRL 3-6 project