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#TourismFromZero initiative

Latest news:

The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions. 

So far we have received more than 900 responses in which these questions have been discussed::

  1. How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
  2. Which CHANGES would you like to see? If any?
  3. What are your CHALLENGES and CONCERNS?
  4. What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?

In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.

Don't forget to share YOUR insights (for the first time or again, with new observations):

  

The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.

IDEAS

There should be a remote way to be able to check guests in and out, maybe develop a software compatible with the hotel OS that allows a remote person to view the customer live and still be a "in person interaction". (April, 2020)

Tourism employee

United States

Explore #TourismFromZero perspectives


Different perspectives on the selected topic: ALL

Tourism business representative

Bosnia Herzegovina

Tourist

Singapore

Tourism business representative

Slovakia

#From Instagram

TOURISM MEANS

Tourism is the act of exploring the world or parts of it to gain a better understand of culture, history, and way of life of other people, as well as to experience natural environments different from where we live. (April, 2020)

Tourist

United States

CHALLENGES

After COVID-19, we will face challenges in rebuilding trust within our markets that it will be safe to travel again. There might also come other travel trends that do not pay our region the attention. Companies will be economically weaker and might not be able to develop their service and competence, and we might loose the momentum we had where companies were eager to work with sustainability. Many companies might drop prices and stop caring about which clients they get, as long as they get clients. This can be challenging for the general quality level of tourism business in our region. Higher unemployment can lead to emigration from our region, with the result that it will be challenging for the local places to attract new people and for companies to find the right competence. There might be less willingness to contribute to development and marketing of tourism from the public government's side, as they might loose faith in tourism. (May, 2020)

Tourism or convention office, event organizer

Norway

CONCERNS

I am not worried because I find that if you are disciplined and positive everything will be fine. (April, 2020)

Student

Serbia

IDEAS

For people who love to travel, the worst case is not to plan. Fot those every travel stops with a new travel plan, even in maybe their domestic area. So it is crucial for tourism companies not to stop comunicating with people outhere and give them hope for best summer, best experience, best day trip, best family time... Don't focus on the ones who will not come, focus on the ones who will come "with a little help of the current situation". (April, 2020)

Student

Austria

I CAN OFFER

Motivation and a great desire to improve tourism. (March, 2020)

Student

Slovenia

I NEED

Information. Lots of information. We need to know what we can do to improve the situation and to help other people. (June, 2020)

Student

Italy

SOLUTIONS

https://www.deutschertourismusverband.de/service/coronavirus/best-practices.html (June, 2020)

Student

Germany

EXPLOITATION

The media partly exploit the situation of the pandemic to get attention and generate sales. However, the media is not aware, or perhaps unfortunately they are - even sadder that this hype in the media - can make the population sick. (October, 2020)

Student

Austria

OTHER / SPOTTED

Locals: we all find out plenty of local farmers and other stakeholders in our area in those days. Connect with them, think how to include their products in you offer and how to support your local community in those days. Be an active member and make small actions to help. We are all members of the same destination and together we are stronger. (April, 2020)

Tourism business representative

Slovenia

#TourismFromZero 2020. All Rights Reserved. Disclaimer
Some activities within this AIRTH and Tourism 4.0 initiative are part of Tourism 4.0 TRL 3-6 project