The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
SOLUTIONS
All kinds of online stores. (June, 2020)
Student
Germany
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
Means broden horizons, giving experiences, generating new knowledge. (April, 2020)
Tourism employee
Slovenia
CHALLENGES
During my studies I have been constantly working in the tourism industry. While working, I was gaining valuable experiences in a lot of different fields of tourism and in the meantime I was enjoying what I did, I really found a passion in making people feel welcomed and helping them do interesting things on their travels. So the challenge I am facing in this hard situation is not being able to do what I love and I know a lot of people right now who are feeling the same way. (March, 2020)
Student
Slovenia
CONCERNS
My concern is that after COVID-19 pandemic accessibility to culture and heritage will be limited with negative consequences especially for more vulnerable visitors, including people with disabilities. Too often these visitors are already excluded from their right “freely to participate in the cultural life of the community and to enjoy the arts” (Article 27 of the Universal Declaration of Human Rights). (May, 2020)
Researcher, academic
Italy
IDEAS
Making a use of this pandemic and recovery time to invest in environmentally friendly and sustainable solutions for hotels to a) reduce the guests eco-footprint and b) save significant amounts of money as a Hotel (May, 2020)
Tourism business representative
Germany
I CAN OFFER
Knowledge from being a general manager in a huge hostel. Project Management in a digital association. Online Marketing. Connecting technologies and trends to use them for business models for growth strategies. Motivation, enthusiasm and a "never give up, your survival is just an idea away" mentality! (May, 2020)
Tourism business representative
Germany
I NEED
Information. Lots of information. We need to know what we can do to improve the situation and to help other people. (June, 2020)
Student
Italy
SOLUTIONS
I am a good communicator so I could talk to those who feel lonely at the time, I can provide any kind of creative work if needed or health care for those in need. (April, 2020)
Student
Slovenia
EXPLOITATION
Global airlines and hotels holding back payments or only providing credits to customers, yet laying people off, and seeking bailouts. (April, 2020)
Researcher, academic
Canada
OTHER / SPOTTED
We need to raise more awareness about the 'Anthropocene' and the need to move to a form of ecological tourism. (July, 2020)
