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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
A new wave of infections, new restrictions on movement and travel. I'm worried about the collapse of the agency, the loss of the job. (August, 2020)
The thing I love the most about travelling is how it changes your perspective on life. Every place, every person and every experience changes you a little bit and affects the way you look at yourself and at others. It is probably one of the best and most effective ways to learn more about yourself and where you come from. (June, 2020)
Apart from disrupting tourism activity, it has also disrupted our research activities (i.e. we are conducing bi-annual national survey of visitor motivations, activities, satisfaction and expenditure that was launched just before the C19 lockdown), it has a bearing on our consultancy services with contracts suspended, delayed and tasks redrafted, as well as on slowing down implementation of EU projects. (May, 2020)
A new wave of infections, new restrictions on movement and travel. I'm worried about the collapse of the agency, the loss of the job. (August, 2020)
Covid tests for everyone at home to make sure you can go out without the risk to infect other people. (December, 2020)
Social (online) support! As mentioned previously, providing social interaction through technology and media platforms greatly helps and keeps everyones mind busy while providing social interaction to ease the lockdown induced loneliness. I would also be able to provide the resource of shopping for the elderly in my community, which I have done twice this previous month, in order to allow the elderly to stay home and get safely delivered food and not have to possible expose themselves to the virus. Anything we can do to help everyone struggling to get through this time. (April, 2020)
Information. Lots of information. We need to know what we can do to improve the situation and to help other people. (June, 2020)
Restrict AirBnb accommodations to be only available in high season months, limit the maximum commisson for OTA like Booking.com and Expedia. (April, 2020)
Assistance with tourist vouchers only to accommodation facility. Travel agencies were largely excluded because hoteliers do not confirm shared reservations. (July, 2020)
I saw a weird travel website talking about travel to countries that didn't have the coronavirus. All the more reason to NOT go there, I would say. In no time the virus would be there and those countries would soon also go through all the troubles and deaths. (May, 2020)