The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
EXPLOITATION
I think it is insane that you have to pay over €90 to get tested for COVID 19. There are a lot of people who cannot afford it especially when they were put on "Kurzarbeit" or lost their job. I think everyone should be able to get tested for free. (June, 2020)
Student
Austria
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
As I am tourism researcher and consultant tourism for me is a serious human activity with significant economic, social and environmental impacts (positive and negative) and an agent of change if managed correctly. (May, 2020)
Researcher, academic
Croatia
CHALLENGES
I work at a winery when I am not a student at school. The winery was forced to close due to the COVID-19 outbreak. I now have no income. (April, 2020)
Tourism employee
United States
CONCERNS
Tourism faces a great challenge in the current year and I believe it will return changed and just different. Lately, it's been sadly a mess in some ways. Let's face it.. pollution, over-tourism, people using technology too much while traveling etc... pretty unsustainable, at least in some hotspots. This will change from now on and I believe there will be a better balance in demand. (April, 2020)
Student
Slovenia
IDEAS
Maybe we needed this pandemic to get our eyes opened. My generation, we were all born to see the world in rose-colored glasses. Our parents were able to give us everything we needed, we were allowed to go to school, to have enough to eat and to have many other privileges the generation before us did not have. And the only thing we are concerned about, was not seeing our friends or go partying for a month.
(Everything that is said above reveres to people living in my area) (June, 2020)
Student
Austria
I CAN OFFER
My willing to make the difference. Make the best of this time, you can’t change it and you have to live with it. You have to rethink about several things and find solutions. Don’t be shy. (June, 2020)
Student
Italy
I NEED
I think our company needs a good and positive employee force, including maintaining good HR practices and encouragement to give employees. Personally, the company also needs a plan from our boss going forward (as hard and uncertain as the world is making that on him). (April, 2020)
Tourism employee
United States
SOLUTIONS
For me the best solution at that time was simply to make the best of it and rethink my lifestyle. I realized how important social contacts are and how little we actually appreciate it. I followed the rules and in the end I can say that I did everything I could to get through the pandemic quickly. (December, 2020)
Student
Austria
EXPLOITATION
Not do much an exploitation as such, but discounting I see amongst hotels in Japan will not save the industry as it causes the Prisoner's Dilemma. Everyone could suffer as a result. (April, 2020)
Student
Japan
OTHER / SPOTTED
Communicate: build up your digital community now! Talk to you guests of tomorrow, contact the loyal guests and ask how are they doing. They will really appreciate it. Encourage people to stay home today and travel tomorrow. Share positive messages and make people dream about your destination. (April, 2020)
