The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
EXPLOITATION
It´s sad that there are so many cheaters who just want to get all the money which is spend by the state to help the little enterprises to survive the crisis, so that those who really need the money, don´t have any chance to work against their problems ... (June, 2020)
Student
Germany
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Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
A way to learn about different people and cultures, explore and adventure.
Runaway from everydays work and obligations. (April, 2020)
Tourist
Macedonia
CHALLENGES
Declining demand, late bookings. Before the virus, we made reservations a few months earlier, but today customers book a holiday just before departure, so it is always difficult to fulfill all customers' wishes. (July, 2020)
Tourism employee
Slovenia
CONCERNS
I am concerned for my housekeepers and frontline staff safety and health. They will be interacting with guests that could be sick or cleaning rooms that could contain the COVID-19 virus. Employee safety is a must, and with this face mask shortage prioritizing medical facilities, hotel owners have no priority to receive this essential item to keep frontline employees healthy. (March, 2020)
Tourism business representative
United States
IDEAS
We are going to focus on local/regional tourists.
People are going to want more sincere/personal contact in this new sterile world.
Our destination is going to gain from the crisis and become an niche destination for aero tourists, since we have a small, not very frequent airport :D (April, 2020)
Tourism business representative
Slovenia
I CAN OFFER
My willing to make the difference. Make the best of this time, you can’t change it and you have to live with it. You have to rethink about several things and find solutions. Don’t be shy. (June, 2020)
Student
Italy
I NEED
I need a good and competent team, a team that is reliable. I would like to be mutely involved in the creative work process of sustainable tourism and be heard there. Even though I am still very young for this. I think it is important that people of different ages and backgrounds work together. Through this diversity we will find the best solutions. (December, 2020)
Student
Austria
SOLUTIONS
Creating new programs and business solutions for small owners that need an extra boost. Sort of a platform for revitalization, shift, changing mind patterns of business owners and transforming them into new stories adapting the situations. (March, 2020)
Tourism business representative
Slovenia
EXPLOITATION
The protests of stay in place orders. (April, 2020)
Student
United States
OTHER / SPOTTED
We can not go back to normal after the covid19-crisis because before was a crisis too. Climate crisis should be handled like a bigger threat! (April, 2020)
