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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
As a current employee in the hospitality industry, I have been forced to stop working due to the coronavirus. I was working to complete my field study at the Inn at Virginia Tech, which I was enjoying so much. Now due to the virus, I am no longer able to work and I am unsure whether I will be able to return to work in the future. (April, 2020)
A way to grow, explore, learn. A way to observe the ways others do things or on the other hand why or what is different and why. It has always been the best means of growth for me. (April, 2020)
Challenges I faced had a lot to do with the closing of borders and travel restrictions. It was not possible to travel to other countries even if it feels like your own. For me there was no border between Bavaria and Austria and it didn't feel any different being in Germany. Suddenly there was a border and it was not possible to go hiking anymore where you always went. Also going to your own flat in Italy was not possible anymore. It felt like somebody locked you out of your own apartment. (September, 2020)
My biggest concern is, that the infections are starting to rise again. In case that will happen I fear that the borders will be closed again and we can´t start our semester at university. (June, 2020)
My main idea to combat my concerns would be to look for alternative jobs in the hospitality industry. Maybe I can find a way to incorporate a virtual aspect to the hospitality industry that has not been seen before. If I can find something like this I think I will have a leg up on my competition when companies do start hiring again. (April, 2020)
Knowledge from being a general manager in a huge hostel. Project Management in a digital association. Online Marketing. Connecting technologies and trends to use them for business models for growth strategies. Motivation, enthusiasm and a "never give up, your survival is just an idea away" mentality! (May, 2020)
We do not need special resources, only normal conditions that will allow travel. (August, 2020)
The tourism sector has been hit very hard by the pandemic. The following article might provide some light for the tourism sector, in these dark times: https://www.plugandplaytechcenter.com/resources/impact-covid-19-travel-hospitality-industry-and-6-startups-can-help/ (June, 2020)
Global airlines and hotels holding back payments or only providing credits to customers, yet laying people off, and seeking bailouts. (April, 2020)
Even if everything in tourism sector has stopped for a while that should not mean everything must be completely cancelled. People should promote themselves through social media and share their ideas. They can still connect with others and with that they show that they care and are still trying to come up with something. (March, 2020)