The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
CHALLENGES
The challenge is to adjust the travel offer. Previously, we mainly organized longer trips to other continents, but now we are forced to prepare new products. We are preparing one- and multi-day trips around Slovenia, but after such trips there is less interest from our guests. They mostly travel around Slovenia alone. (August, 2020)
Tourism employee
Slovenia
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
Tourism is the moment people can revitalize themselves. A moment to develop self-interest, and self-discovery. (May, 2020)
Tourist
China
CHALLENGES
Being a senior in college, the most common challenges I see during this time are students having a lot of trouble in the job search, and are also having difficulties adhering to social distancing orders and wanting to hangout with college friends in small groups. This may seem harmless but can cause huge unintended consequences with spreading the virus. I am also challenged by what my future is going to look like with a lockdown order extending past my original job start date as well as my lease move in date. (April, 2020)
Student
United States
CONCERNS
It should have been an opportunity to refocus and rethink everything, but I think nothing will change (May, 2020)
Tourism employee
Italy
IDEAS
Create a page or web site where all students from all the world can travel together. As would be like in an erasmus trip. (April, 2020)
Student
Italy
I CAN OFFER
I am trying to help old people from our village to go to store for them and get them what they need or help them order things from online store beacause many of them dont know how to do it. (March, 2020)
Student
Slovenia
I NEED
Trainings concerning how to successfully hold a webinar and keep connections after the online events. (April, 2020)
Tourism or convention office, event organizer
United States
SOLUTIONS
Not specifically, but it's crucial to use the right psychological procedures (right words, slogans, music, messages) in marketing purposes. The goal of that would be managing crowds of people (tourists) in order to diminish their anxiety, fear of other people and travelling around. (April, 2020)
Student
Slovenia
EXPLOITATION
Criminals phishing company details to claim subsidies entitled for small businesses in various states of Germany. (May, 2020)
Researcher, academic
Germany
OTHER / SPOTTED
It's been about 30 years since I started this job. I have experienced the collapse of the Internet bubble, the Lehman shock, the Great East Japan Earthquake, and so on. Marketing techniques such as sales measures, cost control, and attracting customers during these times are the know-how of tourism that cannot be learned in normal times. (June, 2020)
