The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
IDEAS
In March, the world stopped. After five months, we must not allow this to happen again. We need to learn to live with the virus. In the first wave, hospitals feared they would run out of beds - Why not turn a hotel that is not in an interesting tourist location and currently does not receive guests into a quarantine area for people infected with the covid virus? (September, 2020)
Tourism employee
Slovenia
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
Tourism provides a mean to discover the world and it's many varied cultures. To enjoy beautiful landscapes, discover new experiences and soak up new cultural experiences. Tourism helps to create a world without prejudice. (May, 2020)
Tourism business representative
United Kingdom
CHALLENGES
Cash-flow due to plummeting demand due to global market crash, border restrictions and public health fears. (April, 2020)
Tourism business representative
Canada
CONCERNS
When it would be able to travel; the flight prices during/after the pandemic; would hotels be safe to stay; (May, 2020)
Student
United Kingdom
IDEAS
I think it would be very good for catering businesses to expand their business on the internet, as the current situation is quite controlling in showing how untapped the network is in our daily lives. In my opinion, it is necessary to use technology in tourism companies, but at the same time to create businesses based on protection nature. By that, I mean to decrease pollution or transport vehicles could use electricity as fuel. I think it would be good to develop tourist activities in unknown destinations as well since it is essential to reduce mass tourism in very well-known destinations. Travel guides have a great opportunity to offer their skills to tourists through online applications. It seems to me that when renovating a tourist activity, we must keep in mind nature conservation and reducing the negative effects, not only money. (April, 2020)
Student
Slovenia
I CAN OFFER
Relationships with Japanese art-tourism practitioners.
Networking to Japanese service researchers.
Collaborative (virtual/ real) place with industrial association people. (June, 2020)
Researcher, academic
Japan
I NEED
Till we get an idea of what will be allowed and under what terms it is hard to know resources needed we can only speculate. Maybe it would be god to ask people if they would we willing to travel if 1) quarantine in place 2) only social distancing in place and other questions that we have but I think this is up to regulators - country to make that steps. (April, 2020)
Tourism employee
Slovenia
SOLUTIONS
The best solution in my opinion is, that we have to digitize the workflow and learn to handle the e-progress. (December, 2020)
Student
Austria
EXPLOITATION
Not do much an exploitation as such, but discounting I see amongst hotels in Japan will not save the industry as it causes the Prisoner's Dilemma. Everyone could suffer as a result. (April, 2020)
Student
Japan
OTHER / SPOTTED
Strategy for opening: personalize your offer. Think about how people will travel and plan how to highlight your strengths. Who will be your buyer? Prepare new experiences for individuals or really small groups involving the locals. (April, 2020)
