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#TourismFromZero initiative

Latest news:



The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions. 

So far we have received more than 900 responses in which these questions have been discussed::

  1. How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
  2. Which CHANGES would you like to see? If any?
  3. What are your CHALLENGES and CONCERNS?
  4. What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?

In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.

Don't forget to share YOUR insights (for the first time or again, with new observations):

  

The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.

TOURISM MEANS

It is a way of life, business-wise as well as living that kind of life in private. (April, 2020)

Tourism business representative

Slovenia

Explore #TourismFromZero perspectives


Different perspectives on the selected topic: ALL

Tourism business representative

Bosnia Herzegovina

Tourist

Singapore

Tourism business representative

Slovakia

#From Instagram

TOURISM MEANS

Tourism became life for me about five years ago. When I started my journey as a tour guide, I gave up a lot. The main guideline was that I like to travel, research and share all the acquired knowledge with guests in Slovenia, Europe and around the world. I think we are slowly growing over the years and adding chapters step by step to our tourism career. (July, 2020)

Tourism employee

Slovenia

CHALLENGES

We are currently reorganizing our work, as there are currently fewer employees in the agency. We are also developing new excursions that would attract the domestic market. (September, 2020)

Tourism employee

Slovenia

CONCERNS

I am quite concerned about a second corona virus outbreak since borders are open again and new Covid-19 cases appeared. By now I cancelled my already planned trips for the rest of the year as I still feel pretty uncomfortable with the situation. (June, 2020)

Tourist

Austria

IDEAS

The extra time students hopefully have during quarantine could be used for the following things:

- Complete projects (even if they’re not assigned by school) to demonstrate different facets of my skill set, for example, publishing a paper or article on LinkedIn analyzing the economic impacts of COVID-19 on a specific hospitality company (such as Marriott, Disney, Carnival, etc.), including suggestions for recovery.

- Get certifications or complete LinkedIn Learning classes to demonstrate interest and/or expertise in a certain skill, ex) Google AdWords, Cvent, Microsoft Suite, etc.

- Create a digital portfolio showcasing accomplishments during college.

- Learn an in-demand skill that is relevant to companies that are not being as terribly impacted as the hospitality and tourism industry. For example, learning coding languages, as IT is a needed skill presently to support means of digital connection. (April, 2020)

Student

United States

I CAN OFFER

Knowledge from being a general manager in a huge hostel. Project Management in a digital association. Online Marketing. Connecting technologies and trends to use them for business models for growth strategies. Motivation, enthusiasm and a "never give up, your survival is just an idea away" mentality! (May, 2020)

Tourism business representative

Germany

I NEED

Trainings concerning how to successfully hold a webinar and keep connections after the online events. (April, 2020)

Tourism or convention office, event organizer

United States

SOLUTIONS

The best solution in my opinion is, that we have to digitize the workflow and learn to handle the e-progress. (December, 2020)

Student

Austria

EXPLOITATION

Not do much an exploitation as such, but discounting I see amongst hotels in Japan will not save the industry as it causes the Prisoner's Dilemma. Everyone could suffer as a result. (April, 2020)

Student

Japan

OTHER / SPOTTED

Home entertainment by the hand of tourism enterprises

This article explains that many tourism enterprises are keeping the contact with their clients, creating activities for kids and adults to help them go through these hard quarantine times. But, why do they do it if it is not their job?

The idea is keep in touch with the clients, even if they are not going to book anything with them right now, to remind clients that they will still be there when the things get stabilized, clients will remember them and start booking again. It is a long view strategy, but I think it is a smart movement from tourism enterprises instead of being just observers of the disaster.

See the original file here: https://www.hosteltur.com/135925_entretenimiento-en-casa-de-la-mano-de-las-empresas-turisticas.html (April, 2020)

Student

Spain

#TourismFromZero 2020. All Rights Reserved. Disclaimer
Some activities within this AIRTH and Tourism 4.0 initiative are part of Tourism 4.0 TRL 3-6 project