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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Information on travel safety in various countries, which are currently open to foreign tourists and integrated travel organization. (September, 2020)
Tourism for me means travelling to foreign or well-know places, where I can relax and unwind to forget the everyday life. (October, 2020)
We are trying to figure out, what kind of tourist are there going to be after the COVID-19. How can we address them?
How can we make our business stable?
How to connect with other regional stakeholders to be more stable and present in future market? (April, 2020)
I’m a bit scared that even after the pandemic some people might find socializing, especially with foreigners, a little off putting. So my main concern is not being able to experience the social life of a city in its full glory, when people aren’t afraid of human contact and getting to know travelers. (April, 2020)
Each stakeholder will need to devise his own communication tactics. The key is to recognize when consumers will enter into daydreaming about holidays phase. As long as the media dominates with posts about the corona virus, consumers will find it difficult to get their thoughts on the holidays. So it is crucial that the situation is monitored daily, prepare a plan and activate it as we begin to arrive at (new) normality. (April, 2020)
I am trying to help old people from our village to go to store for them and get them what they need or help them order things from online store beacause many of them dont know how to do it. (March, 2020)
For tourist right now there is only the option to dream of future trips and looking back at past ones. Many destinations around the world already offer digital content to facilitate this. In the future it will be important to receive information about the immunity of the population and I am sure that less crowded destinations will be more popular in the short run. (April, 2020)
Given that the country is closed and that people are scared, I don’t see many solutions, and I don’t have good practice yet. I went back to the time when I founded the company. I make reservations for hotels for the citizens of Slovenia, which received a tourist voucher from the state. At the moment, this is the only way I pay all the costs of the company. (July, 2020)
Not do much an exploitation as such, but discounting I see amongst hotels in Japan will not save the industry as it causes the Prisoner's Dilemma. Everyone could suffer as a result. (April, 2020)
Prepare for the opening: prepare a protocol. How will you welcome your guests tomorrow; which standards will you have to follow to guarantee safety; how will you adapt to the »new reality«; where will you put the hand disinfection gel? These are some questions to answer to make feel the guest secure and safety at your place. (April, 2020)