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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
12 World-Class Museums You Can Visit Online
This article is not very related to the disease Coronavirus, but this technology can be used in those days too. On the website of those 12 museums and galleries is directly written, that they are closed until further notice, but they offer the visitors online exhibitions and virtual tours.
https://www.mentalfloss.com/article/75809/12-world-class-museums-you-can-visit-online (April, 2020)
For me tourism is about traveling the world and getting to know new cultures. I do not care about fancy hotels - I want to spend my time outside a building and explore the destinations. For this, I want to be able to travel to places sustainably, and with a feeling like a local. I am a hoStel lover and love the connection with likeminded in a hostel environment. (May, 2020)
To travel free & wherever you want is still not possible and also not sure when it will be possible again. I work as a receptionist during the holidays and we are facing many challenges right now. The government frightened the people of travelling especially guests from other countries. Right now we have to put double or tripple the effort to generate new guests to get as many guests as possible to keep our hotel alive. (June, 2020)
(1) People’s values/view to tourism services after COVID-19 including how technologies can support tourism sectors in terms of social interaction. (2) The utilization of seniors’ participation to tourism services as a service provider. (April, 2020)
Gov'ts will be facing budget deficits in coming years and tourism programs may be impacted. Right now tour operators are emerging across the circumpolar world. They are often competing against larger, more established operators from the outside. I think it's important to look at eligibility requirements for gov't funding, and that regional funding be directed towards Arctic-based operators, as they are the smallest and most vulnerable. This is not the case in all circumpolar jurisdictions. We should use scarce public resources to support local tourism industries. (April, 2020)
Usually local operators have partnerships with other local operators - we stick together and support each other. This is true in the Northwest Territories, Canada. (April, 2020)
I think our company needs a good and positive employee force, including maintaining good HR practices and encouragement to give employees. Personally, the company also needs a plan from our boss going forward (as hard and uncertain as the world is making that on him). (April, 2020)
Given that the country is closed and that people are scared, I don’t see many solutions, and I don’t have good practice yet. I went back to the time when I founded the company. I make reservations for hotels for the citizens of Slovenia, which received a tourist voucher from the state. At the moment, this is the only way I pay all the costs of the company. (July, 2020)
https://www.ft.com/content/19d90308-6858-11ea-a3c9-1fe6fedcca75 - link to the article written by Yuval Noah Harari that I find curious, as it opens many cotroversial questions and dilemas for the future - as the author states amongst other emphases - a shift from “over the skin” to “under the skin” surveillance, with the use od biometric data. (April, 2020)
I really like the idea. But I am afraid the world is too greedy to make any honest changes in any other direction than making money/profit. (May, 2020)