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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Maybe we needed this pandemic to get our eyes opened. My generation, we were all born to see the world in rose-colored glasses. Our parents were able to give us everything we needed, we were allowed to go to school, to have enough to eat and to have many other privileges the generation before us did not have. And the only thing we are concerned about, was not seeing our friends or go partying for a month.
(Everything that is said above reveres to people living in my area) (June, 2020)
I can't describe tourism just with one word, for me its very complex and not all about a business sector. As I'm from Austria, I know that tourism is one of the biggest player in our country and we couldn't live this comfortable life without all the tourists that are visiting us during the year. But at the same time I'm a tourist as well, when I visit other countries or cities, so I can see both sites and think in a world like this we all know both sites and we barely think about the consequences we cause, by traveling this much and "fast". To cut a long story short, tourism means freedom to me but in the same way it can stress me out, as I'm living in Vienna with a lot of ignorance tourists all day long. (October, 2020)
Personally I’m not really affected by COVID-19 when it comes to traveling. Of course I would love to go somewhere rather than just different places in Austria but that is just not happening this year and that’s fine for me. (December, 2020)
My biggest concern is whether I will be able to find a job after college. Everybody knows that the hospitality industry is one of the main industry's that is feeling the effects of COVID-19. I am really worried that as a graduating senior that I will have a tough time finding a job when the economy is in a recession. The uncertainty of this virus has forced the hospitality industry into a hiring freeze. Due to this I am unsure how long it will take me to find a job after I graduate this May. (April, 2020)
There should be a remote way to be able to check guests in and out, maybe develop a software compatible with the hotel OS that allows a remote person to view the customer live and still be a "in person interaction". (April, 2020)
I want to give you free insights, inspiration, information and best practices from which you can learn – to open and take your hostel or other type of accommodation to the next level. https://hostelobserver.com/ (July, 2020)
COVID-19 is causing a spike in student questions about careers. I need advices via a online platform where students and I are able to ask questions of people with experience in particular fields. (October, 2020)
The best solution in my opinion is, that we have to digitize the workflow and learn to handle the e-progress. (December, 2020)
I think it is insane that you have to pay over €90 to get tested for COVID 19. There are a lot of people who cannot afford it especially when they were put on "Kurzarbeit" or lost their job. I think everyone should be able to get tested for free. (June, 2020)
I really like the idea. But I am afraid the world is too greedy to make any honest changes in any other direction than making money/profit. (May, 2020)