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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
My biggest concern is, that the infections are starting to rise again. In case that will happen I fear that the borders will be closed again and we can´t start our semester at university. (June, 2020)
Tourism has been my job and survival for the last 30 years. This is my way of life. (July, 2020)
How to become interesting destination for one who is just passing through our valley, what to offer that guest will spend some money for our service, what the guest would like to experience. (April, 2020)
The unemployment rate is extremely high during the COVID-19 period. This industry may prefer employees with decades of practical experience instead of graduates with a high-level educational background, let alone in the pandemic period. Such a phenomenon arouses people's bias in working in this industry - job discrimination existed - In many Asian countries, parents won't suggest their kids work for a hotel (not a "decent" job + low salaries/wages) comparing to studying engineer/medicine/CS, etc. (April, 2020)
Using VR Technology: Now that people are home for a while, it might be worth considering using VR technology to showcase your accommodation services. In tourism we are faced with a very large number of intangible activities and thus the clients buy a cat in a sack. VR technology could somewhat reduce this intangibility. In addition, people are now in the pre-purchase phase of daydreaming about a new trip. (April, 2020)
With my studies, I can help to improvise plans and help with getting the wheels rolling again after this all stops. Hopefully someone will hire me so I can help. (April, 2020)
Until people start traveling again, we need financial support from the state or the European Union so that the company does not go bankrupt. (September, 2020)
https://www.deutschertourismusverband.de/service/coronavirus/best-practices.html (June, 2020)
Some companies, especially in the medical and hygiene sector, have certainly been able to use the pandemic to their advantage. (October, 2020)
Thank you so much for putting this together it is truly amazing and I hope it makes a difference. (April, 2020)