The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
EXPLOITATION
Lots of people lose their jobs do to this crisis. Employees have to get rid of a lot of job places because they need to safe money and the people who are still working for this company get less paid than before. Lots of employees in Austria exploited the "Kurzarbeit" because they got money from the government but the workers in this company still worked the same amount of hours than before, but they got less income. (October, 2020)
Student
Austria
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
Freedom of traveling our wonderful world. (April, 2020)
Student
Germany
CHALLENGES
Crisis, competition, climate change, how to apply sustainability to a already developed mountain destination. (April, 2020)
Local resident
Italy
CONCERNS
I do worry about small businesses and tour guides who are already dormant during the winter months and are waiting for the summer season to accumulate their earnings, just that this summer likely won't come. But at the macro level, tourism should return to its old path. How long it will take is difficult to predict. What I can predict, however, is that, like anything, this crisis will bring some changes. There will now be a lot of room for innovation in current work processes. (April, 2020)
Student
Slovenia
IDEAS
Since tourism is going to start from zero, we should make it sustainable, friendly to environment and to people, because right now is the chance to do that. When all this ends, instead of going to our old ways, to polluting the environment every day more and more, we should really take a look at ourselves and at the world. And make a change. (April, 2020)
Student
Slovenia
I CAN OFFER
Knowledge from being a general manager in a huge hostel. Project Management in a digital association. Online Marketing. Connecting technologies and trends to use them for business models for growth strategies. Motivation, enthusiasm and a "never give up, your survival is just an idea away" mentality! (May, 2020)
Tourism business representative
Germany
I NEED
We need customers, interesting local providers, accommodations that will meet safety standards. (July, 2020)
Tourism employee
Slovenia
SOLUTIONS
For me the best solution at that time was simply to make the best of it and rethink my lifestyle. I realized how important social contacts are and how little we actually appreciate it. I followed the rules and in the end I can say that I did everything I could to get through the pandemic quickly. (December, 2020)
Student
Austria
EXPLOITATION
Assistance with tourist vouchers only to accommodation facility. Travel agencies were largely excluded because hoteliers do not confirm shared reservations. (July, 2020)
Tourism employee
Slovenia
OTHER / SPOTTED
Allow free travel insurance, people are afraid to book because they feel the risk to have their trip cancelled. (April, 2020)
