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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Organization of private tours, where we follow all health&safety recommendations. Hotel reservation, travel recommendations, organization of "self drive" tour. (July, 2020)
As I am tourism researcher and consultant tourism for me is a serious human activity with significant economic, social and environmental impacts (positive and negative) and an agent of change if managed correctly. (May, 2020)
The biggest challenge that the crisis brings with it is the economic aspect. Due to the almost global shutdown of the economy, it is not yet certain how bad the economy will be in the future. Tourism has been hit pretty hard, especially in Tyrol, and will therefore have a heavy loss in occupancy and reservations. How bad it actually gets is still unclear. (June, 2020)
Will I be able to adopt to new reality, how long it will take before people will start to travel again? (April, 2020)
My ideas are for local restaurants to make "survival kits" of whatever their specialty is. If it's a pizza shop then "make your own pizza kits". If it's a bakery then you could have "make your own cookies kit". These are little ways to make money and give people something fun to do this this scary, unpredictable time. (April, 2020)
Sharing of efforts by OTA and fintech companies and so on. (April, 2020)
Stay in touch with other researchers, especially as we move out of this. (April, 2020)
Summer houses, glamping and cabins nearby are booming. I think that's a good solution for now. (May, 2020)
Some companies, especially in the medical and hygiene sector, have certainly been able to use the pandemic to their advantage. (October, 2020)
Communicate: build up your digital community now! Talk to you guests of tomorrow, contact the loyal guests and ask how are they doing. They will really appreciate it. Encourage people to stay home today and travel tomorrow. Share positive messages and make people dream about your destination. (April, 2020)