TOURISM MEANS

Freedom of traveling our wonderful world. (April, 2020)

Student

Germany

CHALLENGES

Such as Japanese government, we need to avoid the following “Three Cs”; (https://www.kantei.go.jp/jp/content/000061935.pdf)

C1: Confined spaces (with poor ventilation)

C2: Crowded places (with many people nearby)

C3: Close contact (with people)

I thought the challenge/ essential impact during/ after COVID to tourism/ service industry is the avoidance of “Three Cs” in contact points between service provider and user. That affects facility use restrictions for the former and expectation alteration by going-out restriction throughout my three perspectives in T0. (June, 2020)

Researcher, academic

Japan

CONCERNS

At first, of course, I was worried about my health. Nobody knew what was going to happen and therefore they had respect for this pandemic and I hoped that nobody from my circle of friends and family would get infected. But then I heard from friends who were infected that it was not bad for them at all and the flu was often stronger. From then on I was more worried about the economy and how to get out of this lockdown as debt-free as possible (June, 2020)

Student

Austria

IDEAS

Remind the people of all the good things globalisation and travell brought, because they're focused only on the negative in this situation. (April, 2020)

Student

Slovenia

I CAN OFFER

www.resilientdestinations.com is gathering resources for a sustainable recovery, and sharing them with whoever wants. (April, 2020)

Inventor, consultant

France

I NEED

Government help, compensation for cancelled events, financial support for digital transformation. (April, 2020)

Tourism or convention office, event organizer

Slovenia

SOLUTIONS

A very cool best practice I found is placed in Alta Badia. In this summer every hut and restaurant in the mountains is offering the possibility to take away the lunch in a picnic basket. With this service, you don't have to sit down on a table but you can join your meal on a meadow. (June, 2020)

Student

Italy

EXPLOITATION

Travel companies not allowing for partial or full refunds. It is not as if people wanted to cancel their travel and we cannot deter people from traveling in the future by souring their present experiences. (March, 2020)

Student

United States

OTHER / SPOTTED

It's been about 30 years since I started this job. I have experienced the collapse of the Internet bubble, the Lehman shock, the Great East Japan Earthquake, and so on. Marketing techniques such as sales measures, cost control, and attracting customers during these times are the know-how of tourism that cannot be learned in normal times. (June, 2020)

Researcher, academic

Japan