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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Gaining back the element of trusting people, letting them close, not fearing crowds. (May, 2020)
Passion and exploring the life from all angles. (November, 2020)
Crisis, competition, climate change, how to apply sustainability to a already developed mountain destination. (April, 2020)
I am a bit concerned about the aviation industry. I believe there is a chance that low cost airlines, where people are sitting close to each other, will suffer some issues. The low price might not be that strong of a factor in the decision of purchasing an airline ticket anymore. (April, 2020)
A seemingly easy solution is a better distribution in destinations, places, tourism products. For example: when I was in Zakynthos, Greece, everyone one the island had the infamous »shipwreck« beach on their minds. Everyone wanted to go there (as you can see in the picture, me included). It's really something. BUT, just a few minutes away there was a stunning, picture-perfect hidden beach with white sand, exceptional views and no people. Exactly, NONE. I hope I made my point clear. I am still really happy I got to see that beach, I will never forget it. (April, 2020)
I do not have any resources at the moment, as I do not see adequate resources in this situation to save tourism. (July, 2020)
Resources for online marketing and website redesign. (July, 2020)
The best solution in my opinion is, that we have to digitize the workflow and learn to handle the e-progress. (December, 2020)
Lots of people lose their jobs do to this crisis. Employees have to get rid of a lot of job places because they need to safe money and the people who are still working for this company get less paid than before. Lots of employees in Austria exploited the "Kurzarbeit" because they got money from the government but the workers in this company still worked the same amount of hours than before, but they got less income. (October, 2020)
Strategy for opening: personalize your offer. Think about how people will travel and plan how to highlight your strengths. Who will be your buyer? Prepare new experiences for individuals or really small groups involving the locals. (April, 2020)