The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
I CAN OFFER
Digital marketing, Consulting, Guests research, Data-driven decisions (May, 2020)
Tourism or convention office, event organizer
Slovenia
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
To live... to be free and explore the world. (April, 2020)
Student
Germany
CHALLENGES
Most people pay lip service to sustainable tourism. There is too much focus on the 'cost' of sustainability, and not enough on the cost of inaction. (April, 2020)
Inventor, consultant
France
CONCERNS
Getting enough income.
Right now, we needed to shut down our shop and are not giving tours. So it can be, that we need to let some people go.
We also need to take care of staying in contact with our stakeholders comunity, in order not to loose them during the COVID19. (April, 2020)
Tourism business representative
Slovenia
IDEAS
I believe tourist destinations should do their best to create virtual (hopefully paid) experiences of what their destination is all about, filmed in both VR and normal video. This could allow people at home to get a taste of actually visiting the tourist destination such as Disneyland, Cozumel, or Yosemite. Providing a tour would also hopefully incentivize people to visit the destination once this all blows over. (April, 2020)
Student
United States
I CAN OFFER
Social (online) support! As mentioned previously, providing social interaction through technology and media platforms greatly helps and keeps everyones mind busy while providing social interaction to ease the lockdown induced loneliness. I would also be able to provide the resource of shopping for the elderly in my community, which I have done twice this previous month, in order to allow the elderly to stay home and get safely delivered food and not have to possible expose themselves to the virus. Anything we can do to help everyone struggling to get through this time. (April, 2020)
Student
United States
I NEED
Surveys, how to apply sustainability in a ski resort. (April, 2020)
Local resident
Italy
SOLUTIONS
Creating new programs and business solutions for small owners that need an extra boost. Sort of a platform for revitalization, shift, changing mind patterns of business owners and transforming them into new stories adapting the situations. (March, 2020)
Tourism business representative
Slovenia
EXPLOITATION
Social media influencers using it for attention; politicians making speeches to further their own agendas and blame various other parties instead of taking responsibility. Others whom are price gouging, being rude and inconsiderate, unfortunately this list goes on and on and on. (March, 2020)
Student
United States
OTHER / SPOTTED
As tourism has stopped, I believe there is plenty of stakeholders that would agree to take Zoom meetings with students. We could then talk about their challenges, and try to innovate their processes for the future. (April, 2020)
