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#TourismFromZero initiative

Latest news:

The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions. 

So far we have received more than 900 responses in which these questions have been discussed::

  1. How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
  2. Which CHANGES would you like to see? If any?
  3. What are your CHALLENGES and CONCERNS?
  4. What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?

In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.

Don't forget to share YOUR insights (for the first time or again, with new observations):

  

The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.

OTHER / SPOTTED

Prepare for the opening: prepare a protocol. How will you welcome your guests tomorrow; which standards will you have to follow to guarantee safety; how will you adapt to the »new reality«; where will you put the hand disinfection gel? These are some questions to answer to make feel the guest secure and safety at your place. (April, 2020)

Tourism business representative

Slovenia

Explore #TourismFromZero perspectives


Different perspectives on the selected topic: ALL

Tourism business representative

Bosnia Herzegovina

Tourist

Singapore

Tourism business representative

Slovakia

#From Instagram

TOURISM MEANS

Tourism has been my job and survival for the last 30 years. This is my way of life. (July, 2020)

Tourism employee

Slovenia

CHALLENGES

Crisis, competition, climate change, how to apply sustainability to a already developed mountain destination. (April, 2020)

Local resident

Italy

CONCERNS

Even as we overcome this state of emergency, I do not expect tourism to blossom right away. People will have concerns. Initially It may happen that trips to European capitals suffer a decrease. People will prefer to travel shorter distances by car, and they will primarily seek peace, a pleasant climate and contact with the natural environment. It is good that Slovenia offers plenty of that. (April, 2020)

Student

Slovenia

IDEAS

Currently only thinking how to save the company before bankrupt. Maybe focusing to domestic market with attractive offers, packages in connection with local agencies. Focusing to some other markets, which were not before main markets for our city. Offer full digital support to customers on your own websites and other digital resources. (April, 2020)

Tourism or convention office, event organizer

Slovenia

I CAN OFFER

Resources that each of us can contribute is humanity. It is important that even in such difficult times as these, no one forgets about the other. And because I am still quite young and fit, I can try to help others who are not doing so well as much as possible with all the possibilities I have. (December, 2020)

Student

Austria

I NEED

Another problem I see in this time is, that students are overwhelmed with work from home, which mainly consists of googling topics on the internet and describe them as i think does not fully take advantage of knowledge and ideas of students at all. (April, 2020)

Tourism employee

Slovenia

SOLUTIONS

I am from a small town in Virginia/Tennessee and one of my favorite restaurants has impressed the community throughout this pandemic. They are an upscale restaurant offering foods from sushi and stir fry to burgers and tacos. Tuesday nights are half price sushi nights- the community's favorite. While the dining area has been closed, they are still offering their deals on their respective nights. By offering their special on delivery and to-go orders, they received as much business as a normal day. To my benefit, once they were overwhelmed with the number of orders in the afternoon, they honored the deal prices the next day to those they couldn't accommodate on Tuesday. They even offered their Tuesday deal on Sundays, as they saw the huge success of it. They have even began to sell gallons of beer and margaritas, pints and quarts of their soups, etc. Things that they don't normally do. The greatest help to the community has been the restaurants ability to buy things such as toilet paper, paper towels, sugar, flour, etc. in bulk and sell at a breakeven price to customers. These are things that are sold out in grocery stores and are in high demand. They are able to take advantage of their suppliers and help get the community what they need, even without the desire to make a profit off of it. I know that there are many customers and community members that are impressed with the way the restaurant is handling this crisis and are thankful for their efforts! (March, 2020)

Student

United States

EXPLOITATION

Lots of people lose their jobs do to this crisis. Employees have to get rid of a lot of job places because they need to safe money and the people who are still working for this company get less paid than before. Lots of employees in Austria exploited the "Kurzarbeit" because they got money from the government but the workers in this company still worked the same amount of hours than before, but they got less income. (October, 2020)

Student

Austria

OTHER / SPOTTED

Locals: we all find out plenty of local farmers and other stakeholders in our area in those days. Connect with them, think how to include their products in you offer and how to support your local community in those days. Be an active member and make small actions to help. We are all members of the same destination and together we are stronger. (April, 2020)

Tourism business representative

Slovenia

#TourismFromZero 2020. All Rights Reserved. Disclaimer
Some activities within this AIRTH and Tourism 4.0 initiative are part of Tourism 4.0 TRL 3-6 project