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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
How to become interesting destination for one who is just passing through our valley, what to offer that guest will spend some money for our service, what the guest would like to experience. (April, 2020)
Income from tourists. (December, 2020)
Predicting how things will change (May, 2020)
I worry about the little enterprises which don´t get enough help because they are very much in danger and need help (money) - more than anyone else. Without these litte cafés e.g. the destination would not be the same after the crisis... (June, 2020)
One idea I had was to offer a "babysitting service" for parents who had to stay at home and work. Because that would keep people who are out of work busy and it would relieve the parents for a few hours who are stuck at home with them all day.
The service would include doing homework with the children and going outside as getting infected was less likely outdoors.
Another idea I had (which other cities and countries are doing already) was to offer more home delivery services. I think in Innsbruck we lacked take away/delivery services not only from restaurants but also from bars and pubs. But also companies which normally do not offer delivery services could have adapted quicker, for example: books (Tyrolia/Wagnerische/Thalia) or wool and fabric from small shops in town. Pretty much anything that would have kept you busy and sane during lock down. Which would have also created more jobs during this crisis. (June, 2020)
Relationships with Japanese art-tourism practitioners.
Networking to Japanese service researchers.
Collaborative (virtual/ real) place with industrial association people. (June, 2020)
Get in contact with universities and people who wants to travel (May, 2020)
Trying out all sorts of different applications and never stop being curious. (April, 2020)
https://www.ft.com/content/19d90308-6858-11ea-a3c9-1fe6fedcca75 - link to the article written by Yuval Noah Harari that I find curious, as it opens many cotroversial questions and dilemas for the future - as the author states amongst other emphases - a shift from “over the skin” to “under the skin” surveillance, with the use od biometric data. (April, 2020)
I really like the idea. But I am afraid the world is too greedy to make any honest changes in any other direction than making money/profit. (May, 2020)