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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
With the situation at hand the challenge is to rethink the way we do tourism. The way it impacts all involved. (April, 2020)
Tourism is an industry that that allows locations, businesses, and a local populace to offer a variety of products and services to a normally temporary population. (April, 2020)
I love my home country Austria and all the peculiarities, but I also miss going abroad and have some time to relax far away from the everyday stress. But the biggest challenge is to stay calm and sit in the home office and there is nothing you can do against the virus. But all after all that's only complaining on a high comfort level. I should be happy that all of my family members are healthy and nobody lost the job or anything like that. (December, 2020)
I am very worried about all the small shops and businesses like familiy run hotels that are now on the verge of extinction and that nothing will be the same anymore for them. (June, 2020)
Remind the people of all the good things globalisation and travell brought, because they're focused only on the negative in this situation. (April, 2020)
I do not have any resources at the moment, as I do not see adequate resources in this situation to save tourism. (July, 2020)
Surveys, how to apply sustainability in a ski resort. (April, 2020)
We need an effective vaccine that will protect the population and allow it to travel normally. (August, 2020)
Some companies, especially in the medical and hygiene sector, have certainly been able to use the pandemic to their advantage. (October, 2020)
It's been about 30 years since I started this job. I have experienced the collapse of the Internet bubble, the Lehman shock, the Great East Japan Earthquake, and so on. Marketing techniques such as sales measures, cost control, and attracting customers during these times are the know-how of tourism that cannot be learned in normal times. (June, 2020)