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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
The future is uncertain, so it is very hard to make business decisions at the moment. Cash flow is the immediate concern. (April, 2020)
Crowd place. (April, 2020)
A complete stop of all the work iniciatives we have been discussing with private tourism companies regarding their events, new business ventures or just plain marketing activities. (March, 2020)
How long does it take me to close the agency and where to find a new source of income. (August, 2020)
Hotels should offer COVID-19 packages for an additional fee that includes small packages of disinfectant wipes, small hand sanitizer bottles, and even alcohol wipes. This may create additional revenue and help guests reassure their safety. (April, 2020)
From co-creating new stories, writing them down, connecting the partners, implementing ideas into the practice, organizing activities, discussing with media, public presentations and networking. (March, 2020)
In case the idea goes through - some ways to disinfect the apartments after every guest. (April, 2020)
This is the first time we have found ourselves in such a crisis, so we do not know the solution and good practices. (September, 2020)
It´s sad that there are so many cheaters who just want to get all the money which is spend by the state to help the little enterprises to survive the crisis, so that those who really need the money, don´t have any chance to work against their problems ... (June, 2020)
Home entertainment by the hand of tourism enterprises
This article explains that many tourism enterprises are keeping the contact with their clients, creating activities for kids and adults to help them go through these hard quarantine times. But, why do they do it if it is not their job?
The idea is keep in touch with the clients, even if they are not going to book anything with them right now, to remind clients that they will still be there when the things get stabilized, clients will remember them and start booking again. It is a long view strategy, but I think it is a smart movement from tourism enterprises instead of being just observers of the disaster.
See the original file here: https://www.hosteltur.com/135925_entretenimiento-en-casa-de-la-mano-de-las-empresas-turisticas.html (April, 2020)