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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Let this year slip without consequences lets just block all of the payments and travels wait for the next year and start it all over again like it never happened (May, 2020)
Tourism is an important part of my life as I have been working in tourism for over 10 years. It represents work, pleasure and joy to me. (August, 2020)
The first time in 9 years I have not traveled anywhere by plane, I actually spent a whole year '20 in Slovenia (which is not so bad, because Slovenia has really a lot to offer) (November, 2020)
We will go back to mass or over-tourism. (July, 2020)
Hotels should offer COVID-19 packages for an additional fee that includes small packages of disinfectant wipes, small hand sanitizer bottles, and even alcohol wipes. This may create additional revenue and help guests reassure their safety. (April, 2020)
Organization of private tours, where we follow all health&safety recommendations. Hotel reservation, travel recommendations, organization of "self drive" tour. (July, 2020)
Some resources I need are some positive statistics about the coronavirus that can help keep people's heads high. (April, 2020)
For the individual properties, it came down to providing refunds and vouchers for another stay to guests who had already booked for the next few months, as we know they won't be allowed to come stay due to state laws. As a company, we want to keep our employees safe and healthy as well, so telling the ones who can work to work from home. Keeping honest and open communication between the higher-ups and the employees about the status of the company, their working timeline, and honestly anything they have questions and concerns about. (April, 2020)
The protests of stay in place orders. (April, 2020)
Thank you that you are giving us the possibility to share our own ideas with the world. (November, 2020)