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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
6 Startups That Can Help: https://www.plugandplaytechcenter.com/resources/impact-covid-19-travel-hospitality-industry-and-6-startups-can-help/ (May, 2020)
Tourism is for me that I can work in the village and I do not need to travel to work to other cities. (June, 2020)
Lack of opportunities at the moment to do the sharing and promotion of the destination. Income drop. Strategy reevaluation. (April, 2020)
During the pandemic I am worried that i will unintentionally get used to the situation, depressions will increase and after the pandemic I am afraid that some people will find it very difficult to get used to their normal life again. (October, 2020)
Covid-19 should be used as a reset for the travel industry and an opportunity to grow new destinations. Over the past 10 years, Indonesia, Vietnam, Thailand, and Iceland have been drowned in tourists to the point of the visitors having detrimental impacts to many historic or natural sites. A lot of this travel is motivated by viral photos on social media and influencers travelling to these destinations. Unfortunately, many beautiful and culturally rich countries aren't given this kind of attention and are completely ignored by tourists. A few that would fit into this category are Sao Tome & Principe, Guinea-Bissau, East Timor, Tajikistan, Mauritania, Iran, Chad, Djibouti, and the Central African Republic. (April, 2020)
I'm a soccer coach for kids. Maybe I can create a practice where they still keep distance, so that we can play again. (June, 2020)
I need a good and competent team, a team that is reliable. I would like to be mutely involved in the creative work process of sustainable tourism and be heard there. Even though I am still very young for this. I think it is important that people of different ages and backgrounds work together. Through this diversity we will find the best solutions. (December, 2020)
For the individual properties, it came down to providing refunds and vouchers for another stay to guests who had already booked for the next few months, as we know they won't be allowed to come stay due to state laws. As a company, we want to keep our employees safe and healthy as well, so telling the ones who can work to work from home. Keeping honest and open communication between the higher-ups and the employees about the status of the company, their working timeline, and honestly anything they have questions and concerns about. (April, 2020)
There have been cases I heard of where companies would apply for financial support from the government, even though they where not entitled to get it and had no real need for it. (June, 2020)
We need an organization that will promote international travel. I think people will have a fear of traveling for a long time. (August, 2020)