The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
I CAN OFFER
I do not have any resources at the moment, as I do not see adequate resources in this situation to save tourism. (July, 2020)
Tourism employee
Slovenia
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
Life. Bussines. (April, 2020)
Tourism business representative
Slovenia
CHALLENGES
The challenge is to adjust the travel offer. Previously, we mainly organized longer trips to other continents, but now we are forced to prepare new products. We are preparing one- and multi-day trips around Slovenia, but after such trips there is less interest from our guests. They mostly travel around Slovenia alone. (August, 2020)
Tourism employee
Slovenia
CONCERNS
I worry that a lot of businesses will go down, and that the development of tourism will stop or even go back. In Northern Norway, we have been working hard with issues of sustainability, and I am afraid that sustainable choices will have less attention from the companies' side, because their main focus will be to get a minimum of income. I also worry that working within the tourism industry will be less attractive. (May, 2020)
Tourism or convention office, event organizer
Norway
IDEAS
Collaboration - I think sanitation and personal touch will become even more important. I want to see the industry work with environmentally friendly and sustainable companies to promote a sustainable and clean future. There are so many companies that hotels can work with to lower their carbon footprint and be clean and safe. EX: The honest Co. Mrs. Meyers, etcc... (April, 2020)
Student
United States
I CAN OFFER
A vaaast information on local stories, a good network of local and regional stakeholders (Maribor, Slovenia) and a bit of crazy innovativeness that comes with our formats. (April, 2020)
Tourism business representative
Slovenia
I NEED
I may want to have any resources shows how exactly the tourism industry will be recovered from previous cases such as the SARS or H1N1, and any resources that showing the prediction of how long the tourism industry should be recovered. Then take a look on its differnece. (April, 2020)
Student
United States
SOLUTIONS
Take care of your employees, customers, and business partners, foster an atmosphere of trust and use the time to foster a growth mindset as well as offer (cross-)trainings, webinars, explore ideas of your employees (May, 2020)
Tourism business representative
Germany
EXPLOITATION
Criminals phishing company details to claim subsidies entitled for small businesses in various states of Germany. (May, 2020)
Researcher, academic
Germany
OTHER / SPOTTED
Whilst this is major setback for tourism as we know it and many businesses will suffer as a result, I at least hope this will present an opportunity for the industry to change for the better. A more sustainable approach to tourism is needed, perhaps this will kick start it. (May, 2020)
