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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Tourism flows should be reorganized within the accommodation infrastructure. A new infrastructure with external access for each room could be (re)built. The idea is not new, but from my point of view this kind of hotel was not sought in its true value, which is obvious after the pandemic: less risk of catching a virus. (July, 2020)
As I am tourism researcher and consultant tourism for me is a serious human activity with significant economic, social and environmental impacts (positive and negative) and an agent of change if managed correctly. (May, 2020)
What probably challenged me the most was reducing social contacts and interactions with friends or family members. After that long time I even started missing going to university, while working from home in front of your laptop. (October, 2020)
I personally am very afraid of a second wave. I hope that the measures were not relaxed too soon. Because politicians have given away quite a few financial packages in the past, but these almost only help large companies, I fear that many small businesses will not be able to reopen their businesses. (June, 2020)
Although the tourism industry is facing a great challenge and facing a great deal of doubt, I think it can face it, and get out of the position it is now in, with even better, stronger positive effects and an even brighter future. I believe that the key to success is mutual cooperation, unification,agreement, and solidarity , both between leading organizations, smaller and larger companies, and between us as individuals. (April, 2020)
I am trying to help old people from our village to go to store for them and get them what they need or help them order things from online store beacause many of them dont know how to do it. (March, 2020)
I think our company needs a good and positive employee force, including maintaining good HR practices and encouragement to give employees. Personally, the company also needs a plan from our boss going forward (as hard and uncertain as the world is making that on him). (April, 2020)
Group trips of up to 10 passengers within the EU.
Tailored travel programs for individual travelers. (August, 2020)
Assistance with tourist vouchers only to accommodation facility. Travel agencies were largely excluded because hoteliers do not confirm shared reservations. (July, 2020)
Whilst this is major setback for tourism as we know it and many businesses will suffer as a result, I at least hope this will present an opportunity for the industry to change for the better. A more sustainable approach to tourism is needed, perhaps this will kick start it. (May, 2020)