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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Global airlines and hotels holding back payments or only providing credits to customers, yet laying people off, and seeking bailouts. (April, 2020)
Enjoying unforgettable time away from home, relax and forget everyday life for a few moments, days or weeks. Spending time in another region where I support the local industry and economy with my expenditures I take there. (October, 2020)
We lost about one month of our most busy season, thats a huge lost of money. For a small and pretty new business there is no savings, we did a big investment last summer and then we really needed the season to go on as planned. Our biggest challenge right now is to survive. In this strange situation we don´t know anything, will there be a summer season with tourists? How will the next winter be? How are we gonna plan? Do we need to sell away a lot of eqipment to lower our costs and then maybe don´t have enough capacity for next winter? To not know when this will end is the worst part. (April, 2020)
The future is uncertain, so it is very hard to make business decisions at the moment. Cash flow is the immediate concern. (April, 2020)
Country should provide more support for all tourism related companies in this times.
Tourism should open only when the science could confirm we are ready till that time support for tourism industry from countrys - in this time I think it is more important to wait and not to make long time damage if we open tourism too soon. (April, 2020)
With my studies, I can help to improvise plans and help with getting the wheels rolling again after this all stops. Hopefully someone will hire me so I can help. (April, 2020)
Surveys, how to apply sustainability in a ski resort. (April, 2020)
A solution for bars to deliver cocktails already exists in Austria, Graz:
https://www.rollingpin.at/news-events/corona-krise-oesterreichweiter-cocktail-lieferservice-startet (June, 2020)
Global airlines and hotels holding back payments or only providing credits to customers, yet laying people off, and seeking bailouts. (April, 2020)
As tourism has stopped, I believe there is plenty of stakeholders that would agree to take Zoom meetings with students. We could then talk about their challenges, and try to innovate their processes for the future. (April, 2020)