The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
CHALLENGES
The challenge is to adjust the travel offer. Previously, we mainly organized longer trips to other continents, but now we are forced to prepare new products. We are preparing one- and multi-day trips around Slovenia, but after such trips there is less interest from our guests. They mostly travel around Slovenia alone. (August, 2020)
Tourism employee
Slovenia
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
As tourist: It's a way to learn about new places, people, their costumes, ... and to enjoy new experiences and relax. Bussines: It offers good business opportunities and wide creative space. (April, 2020)
Tourism employee
Slovenia
CHALLENGES
Deciding which hotel is clean and COVID-19 free is a big decision when deciding where to stay for work during this outbreak. Numerous employers still need their employees to travel for their job, while it may not have to be through airlines, traveling involves the need to stay somewhere for a short period of time. (April, 2020)
Tourist
United States
CONCERNS
My biggest concern is how some people handle this whole pandemic. Sorry to say that but I think it is pathetic that there are people out there, who are seriously comparing our situation now with the situation people had to face during the World War two. Our situation nowadays is nothing compared to the situation back then. Now the world has to fight a virus, back then they had to fight man against man. I´m quite sure, that none of us can even imagine how horrible this time was and I´m quite sure that none of us wants to know. If I´m being honest a comparison like this is embarrassing and very disrespectful. (December, 2020)
Student
Austria
IDEAS
Go on holiday and support tourism! For some it seems like a bad idea but in my opinion we should help tourism to overcome this pandemic. The hotels and tourism companies try to find ways that we feel safe and we should honor this effort. If we accept all guidelines it is posssible to have safe tourism. (October, 2020)
Student
Austria
I CAN OFFER
The best resource I can offer to others is the power to brainstorm new ideas to improve the service processes in our tourism facilities. Just with a lot of innovation and new ways of service it is possible to reach the end with a success and not become a victim of it. (June, 2020)
Student
Italy
I NEED
We need tourists. Or help to find a digital way of earning money on what we do. (April, 2020)
Tourism business representative
Sweden
SOLUTIONS
A very cool best practice I found is placed in Alta Badia. In this summer every hut and restaurant in the mountains is offering the possibility to take away the lunch in a picnic basket. With this service, you don't have to sit down on a table but you can join your meal on a meadow. (June, 2020)
Student
Italy
EXPLOITATION
Travel companies not allowing for partial or full refunds. It is not as if people wanted to cancel their travel and we cannot deter people from traveling in the future by souring their present experiences. (March, 2020)
Student
United States
OTHER / SPOTTED
We can not go back to normal after the covid19-crisis because before was a crisis too. Climate crisis should be handled like a bigger threat! (April, 2020)
