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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
I think it would be very good for catering businesses to expand their business on the internet, as the current situation is quite controlling in showing how untapped the network is in our daily lives. In my opinion, it is necessary to use technology in tourism companies, but at the same time to create businesses based on protection nature. By that, I mean to decrease pollution or transport vehicles could use electricity as fuel. I think it would be good to develop tourist activities in unknown destinations as well since it is essential to reduce mass tourism in very well-known destinations. Travel guides have a great opportunity to offer their skills to tourists through online applications. It seems to me that when renovating a tourist activity, we must keep in mind nature conservation and reducing the negative effects, not only money. (April, 2020)
Income from tourists. (December, 2020)
A lack of communication despite beeing able to spend even more hours than before communicating (May, 2020)
Restart after Covid-19. How many providers / tourist agencies will survive? How to persuade a (changed) tourists to visit us (fear of infections, human contacts, cross borders, health …)? (April, 2020)
Each government should state real laws in terms of sustainability, even help enterprises, now that the nature is giving us the perfect second chance. And stop giving them the option of paying high fines instead of doing it properly. They should be tough with every enterprise, and help the ones with the lower incomes to become more sustainable, but for real. (April, 2020)
I do not have any resources at the moment, as I do not see adequate resources in this situation to save tourism. (July, 2020)
Open borders for travel. Accurate and up-to-date information on new epicenters of infections. (August, 2020)
The best solution in my opinion is, that we have to digitize the workflow and learn to handle the e-progress. (December, 2020)
It´s sad that there are so many cheaters who just want to get all the money which is spend by the state to help the little enterprises to survive the crisis, so that those who really need the money, don´t have any chance to work against their problems ... (June, 2020)
Three travel startups response to COVID19
The article highlighted on how these three big travel agencies Get Your Guide,Omio and Travel perk are responding to the Covid19 pandemic.All the three agencies reported a major drop in bookings combined with customer cancellation and reschedule of the travel plans. The three founders of this agencies described there is sudden revenue crunch with high levels of uncertainty due to the pandemic.Get you Guide agency copied to the situation by re-routing resources to service more on near-term customer needs through improved flexibility of cancellation of bookings and refunding systems .Omio and Travel Perk, the two agencies decided to reflect on duty of care. This is focused on supporting its customers,employees with safety measures and are taking the time to research on which investments they can engage or pull out at the current moment.
https://techcrunch.com/2020/03/13/three-travel-startups-tell-us-how-theyre-responding-to-the-coronavirus-crisis/ (April, 2020)