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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Zero income. Cancellations or changing dates to next year, so business is lost to this season (May, 2020)
To live... to be free and explore the world. (April, 2020)
Interacting with guests and other employees without social distancing efforts in place due to it being a workplace. It is physically impossible to check a guest in with being six feet away from them. Also, housekeepers need their list updated and need to be handed lists and other items. Common items like hand sanitizer seem to always go "missing" when placed into the lobby. Guests always steal the hand sanitizer bottles within the lobby, which is another major challenge we face with the shortage. (April, 2020)
My biggest concern remains the time after the pandemic. When are we able to return to a "normal life" without masks, with no travel restrictions or the fear of catching the virus? Or are we even able to go back to normal, probably not in the next few years. That's my biggest concern. (June, 2020)
The current inability to meet physically will place a future premium on face to face meetings, especially if these decline in frequency. We wil probably see a rise in digital meetings (particularly now everybody is on Zoom), and people will start to use physical meetings not just as a way to have face to face experiences, but also to escape the tyranny of omnipresent digital meetings. (May, 2020)
A vaaast information on local stories, a good network of local and regional stakeholders (Maribor, Slovenia) and a bit of crazy innovativeness that comes with our formats. (April, 2020)
Multi sector collaboration to collect data. (April, 2020)
Restrict AirBnb accommodations to be only available in high season months, limit the maximum commisson for OTA like Booking.com and Expedia. (April, 2020)
VIPs saying we're all in this together to promote themselves. (April, 2020)
Don't spend this time stressing but building the future plans and gaining new knowledge that will be useful in the next few years. (April, 2020)