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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
My skills, my willing to make the difference and my passion towards tourism. I think that nowadays ecotourism should be the key to success. (May, 2020)
Tourism has been employing me for 25 years. Given that this is a multiplicative activity that is alive and constantly changing, it also brings new challenges. Work in tourism is in all prespectives related to people. Tourist workers are also the best promoters of tourist destinations. (August, 2020)
It will be hard to open our own tourism businesses, which action will we have to take, and how long will it take, to have those opportunities back as were presented to us, before the crisis. (April, 2020)
Limitation in travel & possible “virus racism” (May, 2020)
Selling "advanced travel packages" is what I've been thinking about, it may sounds naive that this could work from my point of view, but trying something different is always better than doing nothing. In many countries, not like the U.S, people don't arrange their travel plan by themselves, they tend to work with professional travel agent in order to save money or at least save time. From my personal experience, in many of the cases, agents only asked customers to pay one time fee that includes flights, tickets and sometime even food and beverage which is sounded like they are selling a packages. Thus, when the coronavirus is strongly affect people's travel plan at this moment, selling them any types of "advanced travel packages" that will be activated after the coronavirus is my idea, I do think the most important thing for tourism business to be survived now is keep the cash flow going as normal. It is okay to lose some revenue or giving bigger discount on those "advanced travel packages" but having more business keep coming, is very important. (April, 2020)
Insights & experience on Asian countries (May, 2020)
I think that in the current situation we need in particular some workshops on current topics in tourism, as well as mentoring. Of course, the opportunity to gain experience in tourism companies. (April, 2020)
Not specifically, but it's crucial to use the right psychological procedures (right words, slogans, music, messages) in marketing purposes. The goal of that would be managing crowds of people (tourists) in order to diminish their anxiety, fear of other people and travelling around. (April, 2020)
Global airlines and hotels holding back payments or only providing credits to customers, yet laying people off, and seeking bailouts. (April, 2020)
We need an organization that will promote international travel. I think people will have a fear of traveling for a long time. (August, 2020)