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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
The recovery from coronavirus will see those who are not committed to sustainability say we have to postpone such concerns and focus on growth.
Those who are committed to sustainability risk believing too greatly that 'this is our moment', and not challenging our own assumptions enough. (April, 2020)
Tourism is the moment people can revitalize themselves. A moment to develop self-interest, and self-discovery. (May, 2020)
For me as a person who travels a lot, it feels like I’m missing a part of freedom. Also, I am doing a lot of sports and it is not very motivating, if it’s unsure if the event in some other country will take place, and if yes, if I can travel their without going in quarantine or without any travel restrictions. (October, 2020)
That nobody learns anything from this situation and no improvements are made in any economic area. (April, 2020)
Holidays should be repositioned as a big deal, something meaningful and highly valued and also carefully planned with consideration for environmental ressources and human concerns. We would think more about what we really want for our money. Most people buy far too many things they don’t need, including myself! (May, 2020)
The best resource I can offer to others is the power to brainstorm new ideas to improve the service processes in our tourism facilities. Just with a lot of innovation and new ways of service it is possible to reach the end with a success and not become a victim of it. (June, 2020)
Senior industry professionals giving guidance to those who are just starting out in this industry during these troubling times. (March, 2020)
In January I co-founded www.tourismdeclares.com, which is working to develop a carbon positive tourism framework - we have been delivberately quiet for these last few weeks, but will be working together to develop sustainable recovery plans.
my 2018 book - 'Transforming Travel - Realising the Potential of Sustainable Tourism' - is available for free download for the next three months. Just click here and download: https://lnkd.in/dvF9Jn5 (April, 2020)
Not do much an exploitation as such, but discounting I see amongst hotels in Japan will not save the industry as it causes the Prisoner's Dilemma. Everyone could suffer as a result. (April, 2020)
Communicate: build up your digital community now! Talk to you guests of tomorrow, contact the loyal guests and ask how are they doing. They will really appreciate it. Encourage people to stay home today and travel tomorrow. Share positive messages and make people dream about your destination. (April, 2020)