The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
OTHER / SPOTTED
I think that every organization/company... should start to prepare some kind of plan. They should try to adapt and work from home, come up with alternatives so they don't completely lose costumers/visitors...For example many museums started to offer virtual tours. (March, 2020)
Student
Slovenia
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Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
Crowd place. (April, 2020)
Student
China
CHALLENGES
As of right now, the start date for my post-graduation career has been delayed due to the COVID-19 virus. My family and loved ones have already been impacted with their jobs and small businesses they operate. (April, 2020)
Student
United States
CONCERNS
I am not concerned about tourism in general. I do however worry about small businesses and tour guides who are already dormant during the winter months and are waiting for the summer season to accumulate their earnings, which likely will not be possible this year. They are in great danger of going out of business, but overall at the macro level, tourism should return to its old path. How long this will take is extremely difficult to predict. A week ago, the WTO predicted a 3 % to 4% drop in global travel, yet today we are already at a 30% drop. Jobs are definitely at risk. What I can say with confidence is that this crisis will bring some changes. There will now be a lot of room for innovation and adaptation of current work processes. I do not think tourism will die, but it will evolve. (April, 2020)
Student
Slovenia
IDEAS
World tourism is facing a crisis resulting from a pandemic. After the end of the pandemic, it will face a financial crisis. In a crisis, we need to look for solutions and develop new ways that will enable travel, events, even though this is very difficult in the situation we find ourselves in at the moment. (September, 2020)
Tourism employee
Slovenia
I CAN OFFER
My joy at work in the tourism industry. (June, 2020)
Student
Germany
I NEED
Open borders for travel. Accurate and up-to-date information on new epicenters of infections. (August, 2020)
Tourism employee
Slovenia
SOLUTIONS
Protect the resource at all costs. If communities and the attraction (I'm thinking here wildlife) isn't benefiting then it's time to re-consider new options. (April, 2020)
Researcher, academic
Canada
EXPLOITATION
Tourist vouchers should also be redeemable in travel agencies, restaurants, museums and national parks. Now some providers are earning a lot, while others are in red numbers.. (August, 2020)
Tourism employee
Slovenia
OTHER / SPOTTED
Prepare for the opening: prepare a protocol. How will you welcome your guests tomorrow; which standards will you have to follow to guarantee safety; how will you adapt to the »new reality«; where will you put the hand disinfection gel? These are some questions to answer to make feel the guest secure and safety at your place. (April, 2020)
