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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Insights & experience on Asian countries (May, 2020)
Tourism means a lot to me. Since I am employed in travel agency I would say I make a living from tourism. It is not just a job for me, because I always travel even during my annual leave. (September, 2020)
A lack of communication despite beeing able to spend even more hours than before communicating (May, 2020)
When situation with corona virus will be over? What is going to be with world, us, economy, tourism...? (April, 2020)
I would suggest a more sustainable tourism, maybe even limit the amount of leisure flights to one per person and year, promote train and bike travel and stop the subventions and tax releases for airtravel, work with hotels and destinations on their sustainability. (April, 2020)
Our metodology for marketing is based on customer typologies, personas. We work a lot with models that combine the destination's resources and products with the personas that can be relevant for the destination. We also have resources regarding sustainability issues and culturally sensitivity in tourism, as we work a lot with Sami tourism. (May, 2020)
We need more resources on digital solutions and on solutions for destination development, destination management and consumer behavior. (May, 2020)
Educate tourism workers on sustainable tourism and how to be mindful about locals and the environment. (April, 2020)
The protests of stay in place orders. (April, 2020)
We need to raise more awareness about the 'Anthropocene' and the need to move to a form of ecological tourism. (July, 2020)