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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
The unemployment rate is extremely high during the COVID-19 period. This industry may prefer employees with decades of practical experience instead of graduates with a high-level educational background, let alone in the pandemic period. Such a phenomenon arouses people's bias in working in this industry - job discrimination existed - In many Asian countries, parents won't suggest their kids work for a hotel (not a "decent" job + low salaries/wages) comparing to studying engineer/medicine/CS, etc. (April, 2020)
When I decided to enrol into Faculty for Tourism Studies, I did not think a lot about tourism in general, just the facts that I like to travel and work with people were enough. After a few years, I got a job as a tour representative on different destination and a guide as well. What I loved about it the most is that locals, after some time, start treating you as one of their own and not as a simple tourist, which is something that a lot of people are trying to achieve while traveling. (May, 2020)
A complete stop of all the work iniciatives we have been discussing with private tourism companies regarding their events, new business ventures or just plain marketing activities. (March, 2020)
(1) People’s values/view to tourism services after COVID-19 including how technologies can support tourism sectors in terms of social interaction. (2) The utilization of seniors’ participation to tourism services as a service provider. (April, 2020)
Until there is a vaccine, we will have to get used to a new way of life, travel, socializing. (August, 2020)
Before taking a trip, I will check every detail of the local conditions from the Qiongyou App to decide where , how and when I will go to enjoy my journey. From that web, lots of uploaders shared their experience of their trip,which was including the bitter or sweet memories. Lots of members in Qiongyou App was built a net trip community which is attracting lots of people to follow their footprits. (April, 2020)
We need customers, interesting local providers, accommodations that will meet safety standards. (July, 2020)
I am from a small town in Virginia/Tennessee and one of my favorite restaurants has impressed the community throughout this pandemic. They are an upscale restaurant offering foods from sushi and stir fry to burgers and tacos. Tuesday nights are half price sushi nights- the community's favorite. While the dining area has been closed, they are still offering their deals on their respective nights. By offering their special on delivery and to-go orders, they received as much business as a normal day. To my benefit, once they were overwhelmed with the number of orders in the afternoon, they honored the deal prices the next day to those they couldn't accommodate on Tuesday. They even offered their Tuesday deal on Sundays, as they saw the huge success of it. They have even began to sell gallons of beer and margaritas, pints and quarts of their soups, etc. Things that they don't normally do. The greatest help to the community has been the restaurants ability to buy things such as toilet paper, paper towels, sugar, flour, etc. in bulk and sell at a breakeven price to customers. These are things that are sold out in grocery stores and are in high demand. They are able to take advantage of their suppliers and help get the community what they need, even without the desire to make a profit off of it. I know that there are many customers and community members that are impressed with the way the restaurant is handling this crisis and are thankful for their efforts! (March, 2020)
The media partly exploit the situation of the pandemic to get attention and generate sales. However, the media is not aware, or perhaps unfortunately they are - even sadder that this hype in the media - can make the population sick. (October, 2020)
We need an organization that will promote international travel. I think people will have a fear of traveling for a long time. (August, 2020)