TOURISM MEANS

A set of services or service systems to provide transformative experiences to customers. (April, 2020)

Researcher, academic

Japan

CHALLENGES

All is limited, but possible. (November, 2020)

Student

Croatia

CONCERNS

My biggest concern is, that the infections are starting to rise again. In case that will happen I fear that the borders will be closed again and we can´t start our semester at university. (June, 2020)

Student

Italy

IDEAS

I don’t really see myself as someone who has enough knowledge to come up with any meaningful solutions, but I do think that we should focus more on local tourist attractions, so maybe they would deserve more promotion in such times. (April, 2020)

Student

Slovenia

I CAN OFFER

Organization of private tours, where we follow all health&safety recommendations. Hotel reservation, travel recommendations, organization of "self drive" tour. (July, 2020)

Tourism business representative

Slovenia

I NEED

Open borders for travel. Accurate and up-to-date information on new epicenters of infections. (August, 2020)

Tourism employee

Slovenia

SOLUTIONS

Offering alternative future dates later this year and then next year instead of automatically accepting a cancellation. (May, 2020)

Tourism or convention office, event organizer

United Kingdom

EXPLOITATION

Lots of people lose their jobs do to this crisis. Employees have to get rid of a lot of job places because they need to safe money and the people who are still working for this company get less paid than before. Lots of employees in Austria exploited the "Kurzarbeit" because they got money from the government but the workers in this company still worked the same amount of hours than before, but they got less income. (October, 2020)

Student

Austria

OTHER / SPOTTED

Home entertainment by the hand of tourism enterprises

This article explains that many tourism enterprises are keeping the contact with their clients, creating activities for kids and adults to help them go through these hard quarantine times. But, why do they do it if it is not their job?

The idea is keep in touch with the clients, even if they are not going to book anything with them right now, to remind clients that they will still be there when the things get stabilized, clients will remember them and start booking again. It is a long view strategy, but I think it is a smart movement from tourism enterprises instead of being just observers of the disaster.

See the original file here: https://www.hosteltur.com/135925_entretenimiento-en-casa-de-la-mano-de-las-empresas-turisticas.html (April, 2020)

Student

Spain