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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
I can speak about my experiences in tennis coaching and mountainbike guiding while the crisis. All the points you have to note before starting the training and how you have to handle the customers. (October, 2020)
I think tourism is an important part of my life. I like to travel and explore new countries and cultures. Not everybody has the money and time to travel and that is the reason why I am pleased to be able to travel and be a tourist. (June, 2020)
To travel free & wherever you want is still not possible and also not sure when it will be possible again. I work as a receptionist during the holidays and we are facing many challenges right now. The government frightened the people of travelling especially guests from other countries. Right now we have to put double or tripple the effort to generate new guests to get as many guests as possible to keep our hotel alive. (June, 2020)
We are concerned that we will face a third wave of infections in the autumn, which could be much larger than the first two. (August, 2020)
Above all, we need to think responsibly and take safety precautions when traveling. We need to protect the weakest. (August, 2020)
Resources that each of us can contribute is humanity. It is important that even in such difficult times as these, no one forgets about the other. And because I am still quite young and fit, I can try to help others who are not doing so well as much as possible with all the possibilities I have. (December, 2020)
We need more resources on digital solutions and on solutions for destination development, destination management and consumer behavior. (May, 2020)
https://www.deutschertourismusverband.de/service/coronavirus/best-practices.html (June, 2020)
There have been cases I heard of where companies would apply for financial support from the government, even though they where not entitled to get it and had no real need for it. (June, 2020)
Whilst this is major setback for tourism as we know it and many businesses will suffer as a result, I at least hope this will present an opportunity for the industry to change for the better. A more sustainable approach to tourism is needed, perhaps this will kick start it. (May, 2020)