The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
CONCERNS
The struggle many face either because they become so dependent on travelling (for ex. bloggers, vlogers etc) or because of it (people in small places that have no other means to survive, or have forgotten the struggles of life because tourism was the easiest thing to do).
The idea that nothing will be the same "easy" as before.. The idea of adapting, inovation...the idea of not knowing what will happen. (April, 2020)
Tourist
Slovenia
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
A way to learn about different people and cultures, explore and adventure.
Runaway from everydays work and obligations. (April, 2020)
Tourist
Macedonia
CHALLENGES
Demand fell 80 percent. (July, 2020)
Tourism business representative
Slovenia
CONCERNS
When it would be able to travel; the flight prices during/after the pandemic; would hotels be safe to stay; (May, 2020)
Student
United Kingdom
IDEAS
We are considering how to mitigate the damage as much as possible. We have expanded our product range. (July, 2020)
Tourism business representative
Slovenia
I CAN OFFER
Usually local operators have partnerships with other local operators - we stick together and support each other. This is true in the Northwest Territories, Canada. (April, 2020)
Tourism business representative
Canada
I NEED
Personally as a student of tourism studies, the main source of resources would be produced from the faculty itself as in this action it would reach to many other students that are able to produce benefits to solution to the problem itself. Probably it would be very productive to create some "brainstorm" activities in classes themselves, and that would also be considered when grading a student. For the whole education system it would as well be good as you said it yourself, we have a very good opportunity to change tourism industry for good in a good way for all of us, and i think that the school system is forgetting about inovative thinking of students. (April, 2020)
Tourism employee
Slovenia
SOLUTIONS
Take care of your employees, customers, and business partners, foster an atmosphere of trust and use the time to foster a growth mindset as well as offer (cross-)trainings, webinars, explore ideas of your employees (May, 2020)
Tourism business representative
Germany
EXPLOITATION
Lots of people lose their jobs do to this crisis. Employees have to get rid of a lot of job places because they need to safe money and the people who are still working for this company get less paid than before. Lots of employees in Austria exploited the "Kurzarbeit" because they got money from the government but the workers in this company still worked the same amount of hours than before, but they got less income. (October, 2020)
Student
Austria
OTHER / SPOTTED
I really like the idea. But I am afraid the world is too greedy to make any honest changes in any other direction than making money/profit. (May, 2020)
