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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Global airlines and hotels holding back payments or only providing credits to customers, yet laying people off, and seeking bailouts. (April, 2020)
Means broden horizons, giving experiences, generating new knowledge. (April, 2020)
We lost about one month of our most busy season, thats a huge lost of money. For a small and pretty new business there is no savings, we did a big investment last summer and then we really needed the season to go on as planned. Our biggest challenge right now is to survive. In this strange situation we don´t know anything, will there be a summer season with tourists? How will the next winter be? How are we gonna plan? Do we need to sell away a lot of eqipment to lower our costs and then maybe don´t have enough capacity for next winter? To not know when this will end is the worst part. (April, 2020)
I am concerned about the longevity of the crisis. I doubt the agency has enough financial reserves. I'm afraid the company will go bankrupt. (August, 2020)
Maybe this crisis will make people rethink what travel means to them and so we have a chance to build better and sustainable tourism that can enrich people's lives . (April, 2020)
Digital marketing, Consulting, Guests research, Data-driven decisions (May, 2020)
According to superiors, we can afford such poor business this year, but if the crisis continues and travel continues to be impossible, and if the state does not provide additional financial assistance, we are promised layoffs. (September, 2020)
https://www.deutschertourismusverband.de/service/coronavirus/best-practices.html (June, 2020)
It´s sad that there are so many cheaters who just want to get all the money which is spend by the state to help the little enterprises to survive the crisis, so that those who really need the money, don´t have any chance to work against their problems ... (June, 2020)
Whilst this is major setback for tourism as we know it and many businesses will suffer as a result, I at least hope this will present an opportunity for the industry to change for the better. A more sustainable approach to tourism is needed, perhaps this will kick start it. (May, 2020)