TOURISM MEANS

A set of services or service systems to provide transformative experiences to customers. (April, 2020)

Researcher, academic

Japan

CHALLENGES

A complete stop of all the work iniciatives we have been discussing with private tourism companies regarding their events, new business ventures or just plain marketing activities. (March, 2020)

Tourism business representative

Slovenia

CONCERNS

Limitation in travel & possible “virus racism” (May, 2020)

Tourist

Singapore

IDEAS

Some ideas I have during this time are using media platforms to engage like groups who are in the same situation. Such as making a blog or page for graduating seniors, college students, unemployed of different age ranges, employers in hospitality etc... This way, we can get a group mind to best figure how to navigate the challenges each unique group is experiencing, while also acting as a social outlet providing much needed human interaction. This would help better everyone as whole, and is similar to what Tourism From Zero is doing right now, except all submissions/discussions would be open to the public. (April, 2020)

Student

United States

I CAN OFFER

As a second year MBA student at Kyoto University, I would be happy to help gather information and resources available. (April, 2020)

Student

Japan

I NEED

I think our company needs a good and positive employee force, including maintaining good HR practices and encouragement to give employees. Personally, the company also needs a plan from our boss going forward (as hard and uncertain as the world is making that on him). (April, 2020)

Tourism employee

United States

SOLUTIONS

https://www.wunderpen.com/ - we sent some letters in the name of our hoteliers and it boomed. The guest wrote personal answers and were very happy. (June, 2020)

Student

Germany

EXPLOITATION

Travel companies not allowing for partial or full refunds. It is not as if people wanted to cancel their travel and we cannot deter people from traveling in the future by souring their present experiences. (March, 2020)

Student

United States

OTHER / SPOTTED

Home entertainment by the hand of tourism enterprises

This article explains that many tourism enterprises are keeping the contact with their clients, creating activities for kids and adults to help them go through these hard quarantine times. But, why do they do it if it is not their job?

The idea is keep in touch with the clients, even if they are not going to book anything with them right now, to remind clients that they will still be there when the things get stabilized, clients will remember them and start booking again. It is a long view strategy, but I think it is a smart movement from tourism enterprises instead of being just observers of the disaster.

See the original file here: https://www.hosteltur.com/135925_entretenimiento-en-casa-de-la-mano-de-las-empresas-turisticas.html (April, 2020)

Student

Spain