The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
IDEAS
Currently only thinking how to save the company before bankrupt. Maybe focusing to domestic market with attractive offers, packages in connection with local agencies. Focusing to some other markets, which were not before main markets for our city. Offer full digital support to customers on your own websites and other digital resources. (April, 2020)
Tourism or convention office, event organizer
Slovenia
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
When I decided to enrol into Faculty for Tourism Studies, I did not think a lot about tourism in general, just the facts that I like to travel and work with people were enough. After a few years, I got a job as a tour representative on different destination and a guide as well. What I loved about it the most is that locals, after some time, start treating you as one of their own and not as a simple tourist, which is something that a lot of people are trying to achieve while traveling. (May, 2020)
Student
Slovenia
CHALLENGES
I had to postpone my personal South America travels - however, I used that money to invest into training of my own skills. So actually I am very much very good off right now... (May, 2020)
Tourism business representative
Germany
CONCERNS
Concerning is the lack of information and the pure stupidity of many people. All the critics and people who believe in absurd conspiracy theories are absolutely morons. I cannot even believe how ignorant, selfish and careless people are. Im not saying being careful and not believing everything is stupid, no asking questions and criticizing rules is very important. But having just a little bit of common sense is absolutely necessary. I see a it as a clear failure in our education system and im scared that these people are the generation of tomorrow. In school nobody is interested in the subjects the are taught because :" I don't need biology and physics. I will work somewhere else." Then suddenly 5G causes Covid-19 and Bill Gates poisons everyone with his vaccine wich contains little robots to control everybody. Thats just straight up stupid and nonsense. Also I fear that after the pandemic is over everybody will not have changed a bit and just continue on the same as before. (September, 2020)
Student
Austria
IDEAS
We are going to focus on local/regional tourists.
People are going to want more sincere/personal contact in this new sterile world.
Our destination is going to gain from the crisis and become an niche destination for aero tourists, since we have a small, not very frequent airport :D (April, 2020)
Tourism business representative
Slovenia
I CAN OFFER
Our metodology for marketing is based on customer typologies, personas. We work a lot with models that combine the destination's resources and products with the personas that can be relevant for the destination. We also have resources regarding sustainability issues and culturally sensitivity in tourism, as we work a lot with Sami tourism. (May, 2020)
Tourism or convention office, event organizer
Norway
I NEED
Government help, compensation for cancelled events, financial support for digital transformation. (April, 2020)
Tourism or convention office, event organizer
Slovenia
SOLUTIONS
All kinds of online stores. (June, 2020)
Student
Germany
EXPLOITATION
Tourist vouchers should also be redeemable in travel agencies, restaurants, museums and national parks. Now some providers are earning a lot, while others are in red numbers.. (August, 2020)
Tourism employee
Slovenia
OTHER / SPOTTED
Thank you so much for putting this together it is truly amazing and I hope it makes a difference. (April, 2020)
