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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Educate tourism workers on sustainable tourism and how to be mindful about locals and the environment. (April, 2020)
A set of services or service systems to provide transformative experiences to customers. (April, 2020)
Being a senior in college, the most common challenges I see during this time are students having a lot of trouble in the job search, and are also having difficulties adhering to social distancing orders and wanting to hangout with college friends in small groups. This may seem harmless but can cause huge unintended consequences with spreading the virus. I am also challenged by what my future is going to look like with a lockdown order extending past my original job start date as well as my lease move in date. (April, 2020)
Restrictions may last for much longer than expected. (April, 2020)
Push domestic tourism. Feature your Covid safety positives. eg Deep clean. For me in self catering, the fact that people can maintain absolute social distancing. (May, 2020)
Sharing of efforts by OTA and fintech companies and so on. (April, 2020)
Information. Lots of information. We need to know what we can do to improve the situation and to help other people. (June, 2020)
Our country helps us. Without her help, businesses would have already collapsed. (July, 2020)
Global airlines and hotels holding back payments or only providing credits to customers, yet laying people off, and seeking bailouts. (April, 2020)
I would suggest that at the end of this current crisis, as many organizations come together and try to help one another. Maybe one at that moment has more financial resources, the other more employees and thus support each other, because that is the only way for the states, organizations ... to recover. (March, 2020)