The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
I CAN OFFER
Information on travel safety in various countries, which are currently open to foreign tourists and integrated travel organization. (September, 2020)
Tourism employee
Slovenia
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
A job I do with pleasure. (July, 2020)
Tourism employee
Slovenia
CHALLENGES
Closed hotels, lost business, reopening plans and scenario, cash flow, dismissal of employees, keeping motivation for employees working from home, etc. (April, 2020)
Tourism or convention office, event organizer
Slovenia
CONCERNS
My biggest concern is the economy. It is difficult to say how the different economies will develop but I think that 2021 or 2022 will still be very much affected by the crisis. So my concerns are about my financial situation and future.
I am also afraid that there might be a second wave and that everything might repeat itself. (June, 2020)
Student
Italy
IDEAS
Holidays should be repositioned as a big deal, something meaningful and highly valued and also carefully planned with consideration for environmental ressources and human concerns. We would think more about what we really want for our money. Most people buy far too many things they don’t need, including myself! (May, 2020)
Researcher, academic
France
I CAN OFFER
During this time, our company is continuing to do a little "catch-up" and behind the scenes work. This includes spicing up our website (and the property's websites) to attract guests for after quarantine and freshening up our restaurants' menus. Corporate employees are also brain-storming special deals and offers for after quarantine as well. (April, 2020)
Tourism employee
United States
I NEED
Open borders for travel. Accurate and up-to-date information on new epicenters of infections. (August, 2020)
Tourism employee
Slovenia
SOLUTIONS
Working from home, flexibility, reducing labor costs, on-call duty, finding new opportunities for development in tourism. (July, 2020)
Tourism employee
Slovenia
EXPLOITATION
Travel companies not allowing for partial or full refunds. It is not as if people wanted to cancel their travel and we cannot deter people from traveling in the future by souring their present experiences. (March, 2020)
Student
United States
OTHER / SPOTTED
I think that every organization/company... should start to prepare some kind of plan. They should try to adapt and work from home, come up with alternatives so they don't completely lose costumers/visitors...For example many museums started to offer virtual tours. (March, 2020)
