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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Social media influencers using it for attention; politicians making speeches to further their own agendas and blame various other parties instead of taking responsibility. Others whom are price gouging, being rude and inconsiderate, unfortunately this list goes on and on and on. (March, 2020)
Not essential for survival, but essential for life. (July, 2020)
Travel cancellations by passengers. We are not currently receiving any new bookings. (July, 2020)
My biggest concern remains the time after the pandemic. When are we able to return to a "normal life" without masks, with no travel restrictions or the fear of catching the virus? Or are we even able to go back to normal, probably not in the next few years. That's my biggest concern. (June, 2020)
Making a use of this pandemic and recovery time to invest in environmentally friendly and sustainable solutions for hotels to a) reduce the guests eco-footprint and b) save significant amounts of money as a Hotel (May, 2020)
I work in the hotel management in a luxury castle. There we can provide our guests the maximum comfort with a 8 ha garden (and we only have 25 rooms/suits) so it is perfect for guests, who want a short break from there everyday life, who wants to relaxe, who wants to enjoy the nature.
So nowadays it is necessary to provide your guests everything they want. That they leave your hotel with a smile. (October, 2020)
Open borders for travel. Accurate and up-to-date information on new epicenters of infections. (August, 2020)
Offering alternative future dates later this year and then next year instead of automatically accepting a cancellation. (May, 2020)
Social media influencers using it for attention; politicians making speeches to further their own agendas and blame various other parties instead of taking responsibility. Others whom are price gouging, being rude and inconsiderate, unfortunately this list goes on and on and on. (March, 2020)
How tourism recovered from different disasters through history? (April, 2020)