The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
I CAN OFFER
Resources that each of us can contribute is humanity. It is important that even in such difficult times as these, no one forgets about the other. And because I am still quite young and fit, I can try to help others who are not doing so well as much as possible with all the possibilities I have. (December, 2020)
Student
Austria
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
For me tourism is about: exploring new cultures and places; Learning to see the world through new perspectives; getting away from it all; life-long memories; meeting new people; relaxing, speaking other languages, happy times with family and friends. (May, 2020)
Researcher, academic
France
CHALLENGES
Coronavirus is a game changer for the tourism industry and society as a whole, though we do not yet know when this crisis will end. (April, 2020)
Student
Japan
CONCERNS
One of my biggest, personal concerns is about my grandparents getting infected with the virus. Yet, the shutdown brings enormous economic consequences with it. In my estimation, my generation will be premanently affected by it. Moreover, we are facing the largest amount of unemployment since World War 2, this really makes me anxious about our future. (June, 2020)
Student
Austria
IDEAS
For me, the COVID-19 pandemic wasn't that bad. I founded my own hockey goalie camp, become a professional coach and learned a lot in the last month. Of course, there are many people who struggle now in their life and have a lot of problems. But in the end, you have to get up and make profit out of every situation in life. (October, 2020)
Student
Austria
I CAN OFFER
I am availible if people want to talk - wheter they have troubles accepting these new situation. (March, 2020)
Student
Slovenia
I NEED
Multi sector collaboration to collect data. (April, 2020)
Researcher, academic
Japan
SOLUTIONS
We try to be in contact with our guests and followers through our social media. We are publishing more content for inspiration and also with a support for local businesses. (April, 2020)
Tourism or convention office, event organizer
Slovenia
EXPLOITATION
There have been cases I heard of where companies would apply for financial support from the government, even though they where not entitled to get it and had no real need for it. (June, 2020)
Student
Austria
OTHER / SPOTTED
It's been about 30 years since I started this job. I have experienced the collapse of the Internet bubble, the Lehman shock, the Great East Japan Earthquake, and so on. Marketing techniques such as sales measures, cost control, and attracting customers during these times are the know-how of tourism that cannot be learned in normal times. (June, 2020)
