The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
CHALLENGES
Challenges I faced had a lot to do with the closing of borders and travel restrictions. It was not possible to travel to other countries even if it feels like your own. For me there was no border between Bavaria and Austria and it didn't feel any different being in Germany. Suddenly there was a border and it was not possible to go hiking anymore where you always went. Also going to your own flat in Italy was not possible anymore. It felt like somebody locked you out of your own apartment. (September, 2020)
Student
Austria
Explore #TourismFromZero perspectives
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Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
For me, tourism is the most important thing in life. Without tourism, my family would not have work in our valley and probably they had to move to a bigger city to find new work. Tourism guarantees us a high standard of living in the most beautiful places on Earth. (June, 2020)
Student
Italy
CHALLENGES
Regarding the idea of perpetuating cleaning and security measures in the food and beverage industry, I put myself in the consumer’s shoes – even if in the past the decision to return to a tourist destination was not directly influenced by this aspect, I believe that in the future cleanliness and security will play a decisive role for the holiday option. (July, 2020)
Tourism business representative
Romania
CONCERNS
Employees need protection but have no way to social distance without effectively completing the given work related tasks. The risks are taken due to hotels being an essential business. Some hotels have closed while others aren't, it is decided on a case by case basis by the ownership and local government. (April, 2020)
Tourism employee
United States
IDEAS
Let this year slip without consequences lets just block all of the payments and travels wait for the next year and start it all over again like it never happened (May, 2020)
Tourism business representative
Germany
I CAN OFFER
My joy at work in the tourism industry. (June, 2020)
Student
Germany
I NEED
I think that in the current situation we need in particular some workshops on current topics in tourism, as well as mentoring. Of course, the opportunity to gain experience in tourism companies. (April, 2020)
Student
Slovenia
SOLUTIONS
Group trips of up to 10 passengers within the EU.
Tailored travel programs for individual travelers. (August, 2020)
Tourism employee
Slovenia
EXPLOITATION
The media partly exploit the situation of the pandemic to get attention and generate sales. However, the media is not aware, or perhaps unfortunately they are - even sadder that this hype in the media - can make the population sick. (October, 2020)
Student
Austria
OTHER / SPOTTED
We need an organization that will promote international travel. I think people will have a fear of traveling for a long time. (August, 2020)
