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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
A way of enriching myself. (October, 2020)
Tourism is an economic activity essentially related with destinations within countries, regions, etc. If managed in a positive way it can have a good impact in local and national economy. (April, 2020)
Observance of safety standards when organizing excursions. Frightened passengers who are afraid to travel due to a virus infection. They are also afraid that they will have to be quarantined when they return to their homeland. (August, 2020)
The Austrian economy cannot cope with another lockdown, and tourism in particular. If winter tourism fails to appear, many hotels will not survive. Travel abroad is associated with risks because of Covid-19. (June, 2020)
CRM - email clients: »Hey, you used our service last year, can we get in touch through Skype so you can tell us what you liked, what bothered you, etc.«, contact loyal customers and share your favorite memories with them, send a recipe of their favorite food, an e-book with tips for exploring the secret corners of your tourist destination (April, 2020)
As a second year MBA student at Kyoto University, I would be happy to help gather information and resources available. (April, 2020)
We need people who will not be afraid to travel. People who will want to travel. Abolition of travel restrictions. (August, 2020)
The tourism sector has been hit very hard by the pandemic. The following article might provide some light for the tourism sector, in these dark times: https://www.plugandplaytechcenter.com/resources/impact-covid-19-travel-hospitality-industry-and-6-startups-can-help/ (June, 2020)
Global airlines and hotels holding back payments or only providing credits to customers, yet laying people off, and seeking bailouts. (April, 2020)
It is my opinion, that now we have time to prepare fresh trip ideas and new routes, for ourselves or for others, if we work in a travel agency and so when all this is over, we will be able to offer something new, innovative and different to tourists. (March, 2020)