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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
An opportunity to engage. (April, 2020)
Tourism for me means travelling to foreign or well-know places, where I can relax and unwind to forget the everyday life. (October, 2020)
With the situation at hand the challenge is to rethink the way we do tourism. The way it impacts all involved. (April, 2020)
I do worry about small businesses and tour guides who are already dormant during the winter months and are waiting for the summer season to accumulate their earnings, just that this summer likely won't come. But at the macro level, tourism should return to its old path. How long it will take is difficult to predict. What I can predict, however, is that, like anything, this crisis will bring some changes. There will now be a lot of room for innovation in current work processes. (April, 2020)
Certainly all tourism stakeholders can use this time spent at home to work. Tourism, as a labor-intensive industry, does not allow us during the peak season to do all the work we might want. E.g. Check your own website (spelling errors, speed, analytics, SEO, functionality, ease of use, customization for phones,…) (April, 2020)
I'm a soccer coach for kids. Maybe I can create a practice where they still keep distance, so that we can play again. (June, 2020)
We need tourists. Or help to find a digital way of earning money on what we do. (April, 2020)
Off the topic more personalized school system would drastically develop our country in a decade. For sure there would be more tourism and sustainability experts. https://www.youtube.com/watch?v=dqTTojTija8 (April, 2020)
There have been cases I heard of where companies would apply for financial support from the government, even though they where not entitled to get it and had no real need for it. (June, 2020)
I think that every organization/company... should start to prepare some kind of plan. They should try to adapt and work from home, come up with alternatives so they don't completely lose costumers/visitors...For example many museums started to offer virtual tours. (March, 2020)